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Charts disappear |
Kamath
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Post subject: Charts disappear |
Post rating: 0
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Posted: Fri 29 Jun, 2012, 13:09
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User rating: 0
Joined: Sat 12 May, 2012, 14:13 Posts: 10 Location: India, Mumbai
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Subjest : charts disappear
I have problem of some ( two ) charts not loading up when I restart the platform. They are just blank and therefore I am forced to use only the other two charts for trading
I looked up help but could not solve the issue.
I sometimes see in small letters at the bottom the year 1970
Can somebody help me to restore the charts.
Thanks
regards Kamath
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jlongo
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Post subject: Re: Charts disappear |
Post rating: 0
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Posted: Fri 29 Jun, 2012, 19:15
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User rating: 94
Joined: Mon 06 Feb, 2012, 12:22 Posts: 357 Location: Portugal, Castelo Branco
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Hi kamath:
Just chose in that chart other currency pair on pair selector (top left of the chart) and after select again the pair you have in blank. That happens to me too and that way worked for me.
I think the support is working on this. This happens with last client/api.
Trade well and prospers in you way.
JL
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SmithJr
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Post subject: Re: Charts disappear |
Post rating: 0
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Posted: Tue 03 Jul, 2012, 21:34
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User rating: 1
Joined: Tue 26 Jun, 2012, 19:18 Posts: 29 Location: France, Saint Martin d Heres
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Yes, I had the same problems and it worked for me as well.
Happy trading,
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