Dukascopy Support Board :: View topic

I guess David *really* liked my order. :>)

[img]

Attachment:

delete.jpg

[/img]

This is showing up every five seconds, prohibiting me from doing anything until I close it.

Hi I have question about my order.

i trade AUDJPY via market order, but in my platform i see status of this order EXECUTING. I have green pips on this. but I cant close it because its still pending, how can I get out of this ?

thanks

to support
my position on AUD JPY is still open. so I have big disadvandage against other contestants. do you notice that ??

thanks

DumbAsArock wrote:

I guess David *really* liked my order. :>)

[img]

Attachment:

delete.jpg

[/img]

This is showing up every five seconds, prohibiting me from doing anything until I close it.

Greetings,

Like DumbAsArock, Special Fx and Jose L. I have the same problem with the last message from the reputation points.
Pls solve the problem.

Best regards,
Doctortyby

A lot of traders have problems with JAVA -Dukascopy trading platform!Not being able to download the platform WE ARE IN THE SITUATION TO BE EXCLUDED FROM THE COMPETITION.

Dukascopy can act in wich way they want but please take position to this problem:Either try to help those with this problems to be able to compeat OR DECLINE ANY COMPETENCE IN THIS ISSUE AT A VISIBLE PLACE ON THE SITE!

cci

Author:	grandpost [ Fri 16 Nov, 2012, 15:38 ]
Post subject:	Re: Technical problems
I think I have the same issue Webpage keeps saying Airmike likes my order; over and over 1,0000s of times

Author:	SpecialFX [ Fri 16 Nov, 2012, 19:16 ]
Post subject:	Re: Technical problems
^ I'm getting that too!

Author:	Airmike [ Fri 16 Nov, 2012, 19:57 ]
Post subject:	Re: Technical problems
Hi I have question about my order. i trade AUDJPY via market order, but in my platform i see status of this order EXECUTING. I have green pips on this. but I cant close it because its still pending, how can I get out of this ? thanks

Author:	jlongo [ Fri 16 Nov, 2012, 22:55 ]
Post subject:	Re: Technical problems
Same here... Annoying... I hope a fast solution...

Author:	doctortyby [ Sun 18 Nov, 2012, 16:31 ]
Post subject:	Re: Technical problems
DumbAsArock wrote: I guess David really liked my order. :>) [img] Attachment: delete.jpg [/img] This is showing up every five seconds, prohibiting me from doing anything until I close it. Greetings, Like DumbAsArock, Special Fx and Jose L. I have the same problem with the last message from the reputation points. Pls solve the problem. Best regards, Doctortyby

Dukascopy Support Board http://www.dukascopy.com/swiss/english/forex/jforex/forum/

Technical problems http://www.dukascopy.com/swiss/english/forex/jforex/forum/viewtopic.php?f=48&t=46186	Page 5 of 9

Author:	Airmike [ Fri 23 Nov, 2012, 05:23 ]
Post subject:	Re: Technical problems
Airmike wrote: Hi I have question about my order. i trade AUDJPY via market order, but in my platform i see status of this order EXECUTING. I have green pips on this. but I cant close it because its still pending, how can I get out of this ? thanks to support my position on AUD JPY is still open. so I have big disadvandage against other contestants. do you notice that ?? thanks

Author:	Airmike [ Mon 26 Nov, 2012, 09:15 ]
Post subject:	Re: Technical problems
Airmike wrote: Hi I have question about my order. i trade AUDJPY via market order, but in my platform i see status of this order EXECUTING. I have green pips on this. but I cant close it because its still pending, how can I get out of this ? thanks to support my position on AUD JPY is still open. so I have big disadvandage against other contestants. do you notice that ?? thanks Hi I just want to reminde you , that order on AUDJPY is still active, i cant change it, I cant close it, I can do nothing still missing one slot for trading. it is 10 days already thank you.

Author:	akr [ Thu 29 Nov, 2012, 14:29 ]
Post subject:	Re: Technical problems
Hy I have a problem with my eur/jpy trade, im having an open position and its showing pending, can you please fix it. thanks

Author:	Airmike [ Fri 30 Nov, 2012, 23:16 ]
Post subject:	Re: Technical problems
am telling you. they can not fix it

Author:	doctortyby [ Mon 03 Dec, 2012, 11:41 ]
Post subject:	Re: Technical problems
doctortyby wrote: DumbAsArock wrote: I guess David really liked my order. :>) [img] Attachment: delete.jpg [/img] This is showing up every five seconds, prohibiting me from doing anything until I close it. Greetings, Like DumbAsArock, Special Fx and Jose L. I have the same problem with the last message from the reputation points. Pls solve the problem. Best regards, Doctortyby Greetings dear support, Again I have that problem with the messages from the Reputation points. The reputation doesn't acutally work because it shows me the subscription to the contest , while I have made 3 orders and I posted a lot of comments. Pls solve the problem as it is very disturbing. I cannot even write my article in the contest. Best regards, Doctortyby

Author:	HMT [ Tue 04 Dec, 2012, 17:55 ]
Post subject:	Re: Technical problems
Hello, I have 3 closed positions , one of them was opened with pending entry end 2 of them were closed with TP , and still my share of conducted trades is only 50%. Can somebody explain me why? Thank you

Author:	Karolis [ Sun 09 Dec, 2012, 22:07 ]
Post subject:	Re: Technical problems
I cant connect to my trader contest account. now is 1 hour i see " Connecting to Dukascopy Bank Platform... " Account ID: 539338

Author:	berkek [ Wed 12 Dec, 2012, 16:14 ]
Post subject:	Re: Technical problems
For the last past week Jforex platform has serious issues with my Mac, both on Contest and Live account. Kindly let us know why I am not able to see charts although I cleared the cache. Observation : The pop-up screen that says about less capabilities of the platform which is supposed to pop after launching the contest platform started to pop BEFORE the platform starts.

Author:	milan [ Thu 03 Jan, 2013, 20:50 ]
Post subject:	Re: Technical problems
I have problem to connect to a platform.I am getting message system is offline.Any solution?

Author:	DumbAsArock [ Fri 04 Jan, 2013, 11:33 ]
Post subject:	Trailing stops not working properly
The manual trailing stops aren't working properly...again. For example, I currently have an open trade -- short EUR/USD position ID 45741866. I have manually moved the stop to -60, -70, -80, -90 and -100. It already went down to -90. I should have been stopped with 100 pips of profit. On my page it shows a stop of -55 which I never made. As of this writing the trade is in the profit of 102.8 pips. So, if it goes down to 100 pips again I either have to close it manually and be penalized for closing at market, or wait until it drops to 55 pips of profit and let the stop close it? Neither alternative is particularly appealing.

Author:	jazzmantic [ Fri 18 Jan, 2013, 01:28 ]
Post subject:	Re: Technical problems
I have a same issue just like the others. I can't open jforex and i've got this attributs : JNLParseException[ Could not parse launch file. Error at line 0.] at com.sun.javaws.jnl.XMLFormat.decode(Unknown Source) at com.sun.javaws.jnl.XMLFormat.parse(Unknown Source) at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source) at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source) at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source) at com.sun.javaws.Launcher.updateFinalLaunchDesc(Unknown Source) at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source) at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source) at com.sun.javaws.Launcher.launch(Unknown Source) at com.sun.javaws.Main.launchApp(Unknown Source) at com.sun.javaws.Main.continueInSecureThread(Unknown Source) at com.sun.javaws.Main.access$000(Unknown Source) at com.sun.javaws.Main$1.run(Unknown Source) at java.lang.Thread.run(Unknown Source) Could everybody knows what it is? And what should i do? best regards, jazzmantic

Author:	CashCountIndustry [ Sun 27 Jan, 2013, 19:02 ]
Post subject:	Re: JAVA TRADING PLATFORM IMPOSSIBLE TO OPEN!!!!!!
A lot of traders have problems with JAVA -Dukascopy trading platform!Not being able to download the platform WE ARE IN THE SITUATION TO BE EXCLUDED FROM THE COMPETITION. Dukascopy can act in wich way they want but please take position to this problem:Either try to help those with this problems to be able to compeat OR DECLINE ANY COMPETENCE IN THIS ISSUE AT A VISIBLE PLACE ON THE SITE! cci

Author:	Contest Support [ Mon 28 Jan, 2013, 10:28 ]
Post subject:	Re: JAVA TRADING PLATFORM IMPOSSIBLE TO OPEN!!!!!!
CashCountIndustry wrote: A lot of traders have problems with JAVA -Dukascopy trading platform!Not being able to download the platform WE ARE IN THE SITUATION TO BE EXCLUDED FROM THE COMPETITION. Dukascopy can act in wich way they want but please take position to this problem:Either try to help those with this problems to be able to compeat OR DECLINE ANY COMPETENCE IN THIS ISSUE AT A VISIBLE PLACE ON THE SITE! cci The answer to "unable to launch application" has given numerous times on this forum: clean your java cache. Go to System Control Panel -> Java -> Temporary Internet Files -> Settings -> Delete and relaunch the platform. That's it. We are now working on a solution, which clean the cache on platform exit.

Author:	CashCountIndustry [ Mon 28 Jan, 2013, 20:01 ]
Post subject:	Re: Technical problems
Thank you for your propt answer!It helped a lot but some supplimentary measureS were necessary too.But problems solved came another one:at log in I get the message SYSTEM IS OFF LINE.and Iam not able to get to the trading platform.

Author:	psychop13 [ Mon 04 Feb, 2013, 08:10 ]
Post subject:	Re: Technical problems
dear support, i can not trading..when i try to open position i always got message like this. 07:06:35 Your order has been rejected due to validation failure. Trading in the contest account is possible only via JForex contest platform.