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01.11.2011 - Inactive accounts issue
 Post subject: 01.11.2011 - Inactive accounts issue Post rating: 0   New post Posted: Tue 01 Nov, 2011, 08:24 
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Joined: Wed 21 Apr, 2010, 10:42
Posts: 1167
Dear contestants,

we are aware of the issue with the disabled accounts that occurred to some of you tonight. It is being fixed and the problem is expected to be rectified soon (within today).

We apologize for the inconveniences this may have brought to you.


 
 Post subject: Re: 01.11.2011 - Inactive accounts issue Post rating: 0   New post Posted: Tue 01 Nov, 2011, 08:48 

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Hello,

is there other way to enter orders for participants, for example i'd like to sell EURUSD 0,1m entry bid <= 13746, sl bid >= 13780, tp 13576.

Thanks in advance,
shpakma.


 
 Post subject: Re: 01.11.2011 - Inactive accounts issue Post rating: 0   New post Posted: Tue 01 Nov, 2011, 09:19 

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Dear support thank you for quick turnaround and please forgive me my impatience.


 
 Post subject: Re: 01.11.2011 - Inactive accounts issue Post rating: 0   New post Posted: Tue 01 Nov, 2011, 10:00 
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User rating: 8
Joined: Wed 21 Apr, 2010, 10:42
Posts: 1167
Dear contestants, the issue has just been fixed.

Please let us know is some of you still experience problems of this kind.


 
 Post subject: Re: 01.11.2011 - Inactive accounts issue Post rating: 0   New post Posted: Tue 01 Nov, 2011, 11:38 
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Joined: Thu 21 Jul, 2011, 16:30
Posts: 5
Location: Indonesia, Pekanbaru
now been running, good job. :D
yes, many of us are waiting for repair, it can be seen on the blog traders (traders contest)
You make me more confident using jforex, thanks support team ;)


 
 Post subject: Re: 01.11.2011 - Inactive accounts issue Post rating: 0   New post Posted: Tue 01 Nov, 2011, 12:44 

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For some reasons I am not able to connect to the platform


 
 Post subject: Re: 01.11.2011 - Inactive accounts issue Post rating: 0   New post Posted: Tue 01 Nov, 2011, 12:45 

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would love to let you know there is still a problem but having a problem posting the problem, gusman


 
 Post subject: Re: 01.11.2011 - Inactive accounts issue Post rating: 0   New post Posted: Tue 01 Nov, 2011, 12:49 

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Help nothing working. again. Gusman


 
 Post subject: Re: 01.11.2011 - Inactive accounts issue Post rating: 0   New post Posted: Tue 01 Nov, 2011, 12:58 
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Joined: Tue 01 Nov, 2011, 07:46
Posts: 4
Location: IndonesiaIndonesia
Dear support,

My connection to contest trading platform is now again blocked.

My internet connection is working fine, I checked with UBS bank, it is connected ok

Therefore please check if my connection to contest platform is blocked.

Thank You.

Regards,

Eclipse


 
 Post subject: Re: 01.11.2011 - Inactive accounts issue Post rating: 0   New post Posted: Tue 01 Nov, 2011, 13:20 
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Joined: Tue 01 Nov, 2011, 07:46
Posts: 4
Location: IndonesiaIndonesia
It is now connected. Thank you


 
 Post subject: Re: 01.11.2011 - Inactive accounts issue Post rating: 0   New post Posted: Wed 02 Nov, 2011, 00:49 

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Dear support,

My connection to contest trading platform is now again blocked.

My internet connection is working fine, I checked with DUKASCOPY EU demo, it is connected ok

Therefore please check if my connection to contest platform is blocked.

Thank You.

Regards,
Mircea


 
 Post subject: Re: 01.11.2011 - Inactive accounts issue Post rating: 0   New post Posted: Thu 03 Nov, 2011, 16:34 

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I'm unable to run application. Two hours ago there was no problem.
Can You help me?


 

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