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Transaction from nowhere ... in my account.
 Post subject: Transaction from nowhere ... in my account. Post rating: 0   New post Posted: Thu 10 Mar, 2011, 08:30 

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I was opened a transaction on 3 mar 2011. That transaction did close today 10 mar 2011. I did not log in the mean time. When I did log in i did find that my transaction was closed and another transaction, terribly wrong was opened in my account by i don't know who. The interesting part is that tranzaction does not appear in my traders blog, it has no stop loss and no take profit.
So, because this is a contest, and there is no real money, i would like that transaction to be removed from my account, keeping in mind that was not opened by me.

My Account ID is 234043, please do something about it, this should by a trader contest not a machine sabotage of contestants.

Thank You!


 
 Post subject: Re: Transaction from nowhere ... in my account. Post rating: 0   New post Posted: Thu 10 Mar, 2011, 18:48 
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User rating: 8
Joined: Wed 21 Apr, 2010, 10:42
Posts: 1167
Top_Cat wrote:
I was opened a transaction on 3 mar 2011. That transaction did close today 10 mar 2011. I did not log in the mean time. When I did log in i did find that my transaction was closed and another transaction, terribly wrong was opened in my account by i don't know who. The interesting part is that tranzaction does not appear in my traders blog, it has no stop loss and no take profit.
So, because this is a contest, and there is no real money, i would like that transaction to be removed from my account, keeping in mind that was not opened by me.

My Account ID is 234043, please do something about it, this should by a trader contest not a machine sabotage of contestants.

Thank You!


Please familiarize with the margin policy applicable to all accounts of Dukascopy Bank SA: https://www.dukascopy.com/swiss/english/ ... ts/margin/

We recommend to pay particular attention to the over-the-weekend leverage (which is 1:30) and the conditions when Margin Cut trades are initiated on client accounts. The trade you are referring to is a typical MC trade, which gets opened due to the reach of 200% of use of leverage.


 

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