2nd month straight my contest account is not funded and I can't trade. No one at DukasCokpy contest reponds to my request to fund the account; anyone else have the same problem?
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| No funds in context account http://www.dukascopy.com/swiss/english/forex/jforex/forum/viewtopic.php?f=48&t=48596 |
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| Author: | zarrcontrol [ Thu 03 Jan, 2013, 05:52 ] |
| Post subject: | No funds in context account |
2nd month straight my contest account is not funded and I can't trade. No one at DukasCokpy contest reponds to my request to fund the account; anyone else have the same problem?
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| Author: | Fraqtal [ Mon 07 Jan, 2013, 11:29 ] |
| Post subject: | Re: No funds in context account |
I would send them an email asking about it, don't forget that some people will be away over the Christmas period and this maybe a reason for the delay. of course Dukascopy will honor their commitment, you might just need to hang on for a little longer. I am sure you have been appointed an account manager so why not try to contact them first and see if they are back from the holiday vacation. Good luck Fraqtal |
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| Author: | zarrcontrol [ Tue 08 Jan, 2013, 05:22 ] |
| Post subject: | Re: No funds in context account |
I have no complaints for the dukascopy staff, just wanted to know if anyone else had the same problem...No big deal on this one. 
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| Author: | Contest Support [ Tue 08 Jan, 2013, 11:46 ] |
| Post subject: | Re: No funds in context account |
No, this was a single issue and it was dealt with on the 4th of Jan. FYI, please consider reporting such problems to contest support via e-mail - [email protected]. This forum is mainly meant for users to interact and discuss something. We do not use it for support that often anymore. |
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