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Strategy not running and account has been blocked
 Post subject: Strategy not running and account has been blocked Post rating: 0   New post Posted: Mon 02 Dec, 2013, 09:26 
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User rating: 0
Joined: Fri 19 Apr, 2013, 17:31
Posts: 16
Location: RomaniaRomania
Hi Dukascopy Team,

Just want to bring to your attention that for whatever reasons my strategy is not running, when I go to my profile page I have tried to restart it but is still showing me strategy "Not running" and when I try to log in to the platform it gives me the following message: "Your account has been blocked and all opened positions closed. Please contact Support Desk."

I'm looking forward to hearing from you.

Best Regards,
Daytrader21


 
 Post subject: Re: Strategy not running and account has been blocked Post rating: 0   New post Posted: Mon 02 Dec, 2013, 09:51 
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User rating: 0
Joined: Wed 01 May, 2013, 09:18
Posts: 25
Location: Poland, Tuskownia
Unfortunately, not only you have a problem with that. At the moment only work 22 strategies of 134...I hope that the problem will be solved soon. :?


 
 Post subject: Re: Strategy not running and account has been blocked Post rating: 0   New post Posted: Mon 02 Dec, 2013, 17:22 
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User rating: 0
Joined: Thu 16 Feb, 2012, 17:42
Posts: 5
Location: GermanyGermany
Hello support, i have similar problem..... my strategy does not run, all the while waiting for compilation, PLEASE "Start" it, thanks!


 
 Post subject: Re: Strategy not running and account has been blocked Post rating: 0   New post Posted: Tue 03 Dec, 2013, 11:27 
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User rating: 7
Joined: Tue 28 Feb, 2012, 09:45
Posts: 45
Location: JapanJapan
me too, PLEASE "Start" it, thanks!


 
 Post subject: Re: Strategy not running and account has been blocked Post rating: 0   New post Posted: Tue 03 Dec, 2013, 12:49 
User avatar

User rating: 0
Joined: Fri 19 Apr, 2013, 17:31
Posts: 16
Location: RomaniaRomania
My strategy already started working from yesterday.


 

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