User rating: 3
Joined: Tue 20 Mar, 2012, 17:32 Posts: 23 Location: India, New Delhi
Dear Support I have sent the following message to the contest support and it's been more than 6 days since I asked them but I am still waiting for the reply. My Duakascopy points have been deducted and on the last day I was at 9th Rank with 79 dukascopy points and then 35 points for Strategy have been deducted. I have made and used a brand new strategy but then again my points have been cut. Can you please look into matter. Here's the text copied from my mail which I sent to the Support. :: "Dear support As I have just saw the result of the strategy contest I see myself at 17th rank with only 44 Dukascopy points. I want to ask that why my Dukascopy points have been deducted. And I have made and uploaded a new strategy which works on my very own idea. Please re look at my performance and provide me a rightful place. Thanks "
pawansansanwal
Post subject: Re: January's Strategy Contest help
Post rating: 1
Posted: Mon 18 Mar, 2013, 12:02
User rating: 3
Joined: Tue 20 Mar, 2012, 17:32 Posts: 23 Location: India, New Delhi
I am still waiting for response .. This time it's been very long in getting any response from support and my Manager too... I am waiting for too weeks where are you support at least reply to the posts and mail we sent you
I am still waiting for response .. This time it's been very long in getting any response from support and my Manager too... I am waiting for too weeks where are you support at least reply to the posts and mail we sent you