Dukascopy Support Board
http://www.dukascopy.com/swiss/english/forex/jforex/forum/

cannot be loading data pls help
http://www.dukascopy.com/swiss/english/forex/jforex/forum/viewtopic.php?f=200&t=57032
Page 1 of 1

Author:  cyrushk [ Tue 14 May, 2019, 11:53 ]
Post subject:  cannot be loading data pls help

Image

as above

keep staying in this screen.

is that the server problem?

Attachments:
1.png [294.15 KiB]
Downloaded 338 times

Author:  Platform Support [ Wed 05 Jun, 2019, 10:24 ]
Post subject:  Re: cannot be loading data pls help

Yes, that is a server problem with the connection between HongKong and Geneva. Nothing can be done about it. Try connecting by using VPN. You will connect to different server then.

  Page 1 of 1