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| Logging Issues on remote |
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tcsabina
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| Post subject: Logging Issues on remote |
Post rating: 0
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Posted: Thu 07 Apr, 2016, 20:19
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User rating: 164
Joined: Mon 08 Oct, 2012, 10:35
Posts: 676
Location: NetherlandsNetherlands
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Dear Support, I have issues verifying if the attached strategy is running fine on the remote mode. It is a plain simple strategy, that logs whenever a new renko brick is created. In local mode, the logging seems to work fine, as the console is populated with messages about new bricks. However on the remote run, there are now log entries about new bricks. The strategy seems to initialize fine. All instruments are subscribed, as visible on the attached screenshot of the remote log.  Edit: I am running parallel a local and a remote strategy, so I can see when a new brick is formed. Please advice what is wrong.
| Attachments: |
File comment: the problematic strategy
RenkoRemote.java [3.22 KiB]
Downloaded 143 times
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File comment: Screenshot of the remote log
Capture.PNG [37.55 KiB]
Downloaded 441 times
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tcsabina
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| Post subject: Re: Logging Issues on remote |
Post rating: 0
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Posted: Thu 07 Apr, 2016, 20:24
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User rating: 164
Joined: Mon 08 Oct, 2012, 10:35
Posts: 676
Location: NetherlandsNetherlands
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Update1:
While I was typing the above message, my remote strategy stopped with:
19:12:50 Strategy "RenkoRemote" is stopped at 2016-04-07 19:12:50.067 GMT on the remote server with parameters "myInstruments"=[[EUR/USD, EUR/JPY, GBP/USD, USD/CAD, USD/CHF, GBP/JPY]], "BrickSize"=[1]. Reason: Error in communication with the strategy
Edit:
Update2:
And after 7 minutes of running, it stopped again...
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tcsabina
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| Post subject: Re: Logging Issues on remote |
Post rating: 0
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Posted: Wed 13 Apr, 2016, 08:06
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User rating: 164
Joined: Mon 08 Oct, 2012, 10:35
Posts: 676
Location: NetherlandsNetherlands
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Dear Support,
May I have an update on this issue?
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Platform Support
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| Post subject: Re: Logging Issues on remote |
Post rating: 0
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Posted: Mon 25 Apr, 2016, 15:47
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| JForex Master |  |
User rating: ∞
Joined: Wed 16 Sep, 2009, 18:23
Posts: 1054
Location: Geneva, Switzerland
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We believe this is not a problem anymore. Please confirm.
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tcsabina
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| Post subject: Re: Logging Issues on remote |
Post rating: 0
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Posted: Wed 27 Apr, 2016, 20:34
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User rating: 164
Joined: Mon 08 Oct, 2012, 10:35
Posts: 676
Location: NetherlandsNetherlands
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Dear Support,
No, it hasn't been solved.
Remote strategy still stops after 1-2 minutes with: Error in communication with the strategy.
As the strategy stops, I cannot see what happens with logging....
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tcsabina
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| Post subject: Re: Logging Issues on remote |
Post rating: 0
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Posted: Wed 18 May, 2016, 13:50
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User rating: 164
Joined: Mon 08 Oct, 2012, 10:35
Posts: 676
Location: NetherlandsNetherlands
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Dear Support,
It was 3 weeks ago when I responded that this issue has not been solved.
Has been there anything done on this manner?
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API Support
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| Post subject: Re: Logging Issues on remote |
Post rating: 0
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Posted: Wed 25 May, 2016, 15:07
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User rating: ∞
Joined: Fri 31 Aug, 2007, 09:17
Posts: 6139
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Greetings. The problem is not in the logging system. Strategy can not be started properly, it hang in the process of initiation. For deeper investigation please send the report to [email protected] and attach the strategy code. Kind regards, Support Team.
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tcsabina
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| Post subject: Re: Logging Issues on remote |
Post rating: 0
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Posted: Thu 23 Jun, 2016, 21:30
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User rating: 164
Joined: Mon 08 Oct, 2012, 10:35
Posts: 676
Location: NetherlandsNetherlands
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Dear Support,
Although I am sending an email now the support, may I ask why do I have to do this?
The strategy is attached (from the very beginning of the topic). Why do I have to run these circles again, and again...
I would expect from a support forum to be able the get an attachment and forward it internally, without me having to write an email... Is this a far fetched idea?
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API Support
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| Post subject: Re: Logging Issues on remote |
Post rating: 0
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Posted: Fri 24 Jun, 2016, 14:56
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User rating: ∞
Joined: Fri 31 Aug, 2007, 09:17
Posts: 6139
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Sorry for misunderstanding.
The strategy is havely using CPU and download on start. So it hangs for a while.
The server periodically checks state of strategies. If it is not responding for some time it will be stopped.
If you choose one or two currency pairs in the strategy setting, it is starting and performing normally.
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tcsabina
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| Post subject: Re: Logging Issues on remote |
Post rating: 0
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Posted: Mon 27 Jun, 2016, 21:08
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User rating: 164
Joined: Mon 08 Oct, 2012, 10:35
Posts: 676
Location: NetherlandsNetherlands
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Dear Support,
Issue seems to be solved.
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