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| RECONNECTION BUG http://www.dukascopy.com/swiss/english/forex/jforex/forum/viewtopic.php?f=200&t=51361 |
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| Author: | scotpip [ Mon 09 Jun, 2014, 11:36 ] | ||
| Post subject: | RECONNECTION BUG | ||
Hi 4 seems a bit better than 3 at reconnecting after loss of connection, but I've just seen a minor bug. Left 4 open over market closing and the weekend. Our cable connection is rebooted at the weekend, and I log in again on Monday. The price feed reconnected, but the client thought the market was still closed, during market hours. Image shows issue and version:
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| Author: | rtsayers [ Tue 10 Jun, 2014, 17:39 ] |
| Post subject: | Re: RECONNECTION BUG |
I am having same issues the platform doesn't want to reconnect or does it have a greyed out reconnect button unable to to reconnect. |
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| Author: | scotpip [ Fri 04 Jul, 2014, 13:21 ] |
| Post subject: | Re: RECONNECTION BUG |
Anyone there? When we make the effort to post bugs, it would be nice if we knew someone was taking notice. A one word reply would do... |
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| Author: | Platform Support [ Fri 11 Jul, 2014, 09:05 ] |
| Post subject: | Re: RECONNECTION BUG |
We did not notice Instrument status problem after the end of weekend. Could you elaborate on this problem a bit? scotpip wrote: Our cable connection is rebooted at the weekend, and I log in again on Monday Do you mean the platform reconnected automatically or not? scotpip wrote: The price feed reconnected, but the client thought the market was still closed, during market hours. Instrument status is not related to connection status. Would the instrument status be correct, if you would close/reopen the Instant order widget? rtsayers wrote: I am having same issues the platform doesn't want to reconnect Does it fail to reconnect only when being left open over the weekend? |
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