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| wrong data on position http://www.dukascopy.com/swiss/english/forex/jforex/forum/viewtopic.php?f=200&t=51189 |
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| Author: | fxsniper [ Tue 06 May, 2014, 08:27 ] | ||||
| Post subject: | wrong data on position | ||||
EURJPY short at 141.62. When closed, it changed the open price on the chart to exactly the close price, and indicated -0 pips profit (should have been a loss). Commission is wrong, but even if commission were correct, net profit calculation is wrong.
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| Author: | Platform Support [ Wed 07 May, 2014, 13:23 ] |
| Post subject: | Re: wrong data on position |
fxsniper wrote: EURJPY short at 141.62. When closed, it changed the open price on the chart to exactly the close price, and indicated -0 pips profit (should have been a loss). Commission is wrong, but even if commission were correct, net profit calculation is wrong. Commission and P/L shown in Positions widget is OK, as the commission policy set now is 10 per million on each side. 10 EUR per million on side if trading EUR/JPY. As a result you paid 2 EUR for open and close of that position. As far as I understand, the position was closed right after the settlement, which means you lost something in swaps (add "Total swap" column to check). If we add the closed P/L, commissions and swaps paid, it should be equal to the "Net profit in EUR". The open price on the chart is clearly wrong. We will investigate this. What is the positon ID? |
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| Author: | fxsniper [ Wed 07 May, 2014, 17:45 ] | ||
| Post subject: | Re: wrong data on position | ||
Thanks. Position ID is: 1412514365320000. But somehow it fixed itself. Now the chart displays open price correctly. On the commission.....when will you change live account commissions to this new 10 per M?  
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