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| Platform froze, then missing candle data and template properties |
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fxsniper
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| Post subject: Platform froze, then missing candle data and template properties |
Post rating: 0
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Posted: Thu 03 Apr, 2014, 15:07
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User rating: 2
Joined: Tue 25 Mar, 2014, 10:59
Posts: 34
Location: Spain, Malaga
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Yesterday I opened a new window of the same workspace I was using and changed the template, and opened some charts. The platform froze, I exited JForex4 and came back in and 2 strange things happened:
1) all my charts had candles missing for April 1st and most of 2nd, on most timeframes, except 15 minute and under, which display fine.
2) all the charts I had under the template I had been using were missing all their drawings, and lost the settings of at least 1 theme I had been using.
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Platform Support
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| Post subject: Re: Platform froze, then missing candle data and template properties |
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Posted: Thu 03 Apr, 2014, 15:23
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| JForex Master |  |
User rating: ∞
Joined: Wed 16 Sep, 2009, 18:23
Posts: 1049
Location: Geneva, Switzerland
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Few critical bugs related to chart loading and template saving will be fixed in next version 4.07.
Unfortunately, it is hard to tell if those would have solved your issues. We will appreciate your help very much, if you could try reproducing it and telling us the steps.
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Redbullish
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| Post subject: Re: Platform froze, then missing candle data and template properties |
Post rating: 0
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Posted: Thu 03 Apr, 2014, 16:02
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User rating: 0
Joined: Thu 05 Dec, 2013, 19:00
Posts: 26
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I notice same problem too...many graphs are showing weird data!  I didn't lost my drawing on chart, but i lost my configuration of the positions list, even if i re-select to show the missing voices (net profit, commission, swap, etc...) and then i save the template, when i re-open the platform the positions list returns to its original configuration.  Please let me know if you need any further information
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fxsniper
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| Post subject: Re: Platform froze, then missing candle data and template properties |
Post rating: 0
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Posted: Wed 09 Apr, 2014, 23:04
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User rating: 2
Joined: Tue 25 Mar, 2014, 10:59
Posts: 34
Location: Spain, Malaga
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There are still several days with missing data, can that be fixed so I can use the demo effectively right now?
thanks,
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Platform Support
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| Post subject: Re: Platform froze, then missing candle data and template properties |
Post rating: 0
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Posted: Thu 10 Apr, 2014, 05:31
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| JForex Master | |
User rating: ∞
Joined: Wed 16 Sep, 2009, 18:23
Posts: 1049
Location: Geneva, Switzerland
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Our apologies. We are on this.
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fxsniper
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| Post subject: Re: Platform froze, then missing candle data and template properties |
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Posted: Thu 10 Apr, 2014, 08:53
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User rating: 2
Joined: Tue 25 Mar, 2014, 10:59
Posts: 34
Location: Spain, Malaga
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Thanks! still liking JF4 so much!
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Platform Support
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| Post subject: Re: Platform froze, then missing candle data and template properties |
Post rating: 0
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Posted: Thu 17 Apr, 2014, 07:10
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| JForex Master | |
User rating: ∞
Joined: Wed 16 Sep, 2009, 18:23
Posts: 1049
Location: Geneva, Switzerland
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The historical price data problems should be fixed since yesterday.
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rtsayers
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| Post subject: Re: Platform froze, then missing candle data and template properties |
Post rating: 0
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Posted: Mon 09 Jun, 2014, 21:57
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User rating: 0
Joined: Wed 08 Feb, 2012, 04:15
Posts: 23
Location: CanadaCanada
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On platform 4.07 I am not able to save the workspace or access the saved work spaces?
The little window appears to save then click ok then I click the green check mark for save and nothing happens then it freezes up and I have to use task manager to end process? When i first open the platform I was able to save a workspace but I was unable to select it because there was only .xmp files this was originally saved in .wtmpl But when i went to open workspace it only lists the .xmp file??
I love the new design very awesome when this comes out Dukascopy will be back ontop of the broker trading platforms!!
Sorry guy's the current jforex platform is years behind the field we really need the version 4 bad!!
Thanks
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rtsayers
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| Post subject: Re: Platform froze, then missing candle data and template properties |
Post rating: 0
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Posted: Thu 28 Aug, 2014, 00:19
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User rating: 0
Joined: Wed 08 Feb, 2012, 04:15
Posts: 23
Location: CanadaCanada
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More candle data missing only on the G/U and E/U. Filter flats is selected. 
| Attachments: |
2014-08-27_1616.png [83.63 KiB]
Downloaded 317 times
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