Pls see attachment.
Is it the one?
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LOG_2018-10-02 10.24.49.log [58.41 KiB]
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| JForex platform Unable to connect (Windows 7) http://www.dukascopy.com/swiss/english/forex/jforex/forum/viewtopic.php?f=200&t=56739 |
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| Author: | Dimy [ Tue 02 Oct, 2018, 08:11 ] |
| Post subject: | JForex platform Unable to connect (Windows 7) |
Hi, I am using 2 types of internet connection - cell phone and corporate satellite. Depend on availability. Through cell phone (Laptop through Wi-Fi to cell phone) I have no problem. Through satellite I'm passing Authenticating and get stuck on connecting. Same time I'm able to open web pages and run MT4 and cTrader. Please help. Dimy. |
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| Author: | API Support [ Tue 02 Oct, 2018, 08:19 ] |
| Post subject: | Re: JForex platform Unable to connect (Windows 7) |
Hello, Demo or Live environment? Could you provide connection log? |
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| Author: | Dimy [ Tue 02 Oct, 2018, 09:03 ] |
| Post subject: | Re: JForex platform Unable to connect (Windows 7) |
Demo account. unable to get a log file. i've ticked "show console" in Java control panel and nothing popped up. Can you pls advise? |
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| Author: | Dimy [ Tue 02 Oct, 2018, 09:32 ] | ||
| Post subject: | Re: JForex platform Unable to connect (Windows 7) | ||
Pls see attachment. Is it the one?
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| Author: | API Support [ Tue 02 Oct, 2018, 16:15 ] |
| Post subject: | Re: JForex platform Unable to connect (Windows 7) |
Looks like there is a problem with your internet speed. For 10 seconds, the server connection is not established and system throws connection timeout. |
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| Author: | Dimy [ Tue 02 Oct, 2018, 16:57 ] |
| Post subject: | Re: JForex platform Unable to connect (Windows 7) |
What can I do to make platform running? The MT 4 and cTrader running OK together . Web pages open not very slow. Any solution for me? |
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| Author: | API Support [ Wed 03 Oct, 2018, 13:56 ] |
| Post subject: | Re: JForex platform Unable to connect (Windows 7) |
Measure your internet speed and post screenshot with results. It will give additional useful information. |
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| Author: | Dimy [ Wed 03 Oct, 2018, 15:01 ] | ||
| Post subject: | Re: JForex platform Unable to connect (Windows 7) | ||
Hi, Thank you for helping me out! Pls see attachment. There are 2 different web sites with speed test and MT4 and cTrader platforms showing connection in the right bottom corner.
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