Dukascopy Support Board • View topic - Error on both JForex and JForex 3

Chrysos

I cannot login to JForex recently (last 3-4 weeks).

This is on both JForex and JForex 3. The error is Too many requests (829).

I also have dropout problems when testing strategies.

It is so frustrating running a test on a strategy and after 3 hours it just drops out and you lose everything.

Is this at my end or your end?

Thanks,
Chrysos.

RahmanSL

Chrysos wrote:

I cannot login to JForex recently (last 3-4 weeks).
This is on both JForex and JForex 3. The error is Too many requests (829).
I also have dropout problems when testing strategies.
It is so frustrating running a test on a strategy and after 3 hours it just drops out and you lose everything.
Is this at my end or your end?
Thanks,
Chrysos.

I too have been having problem logging in to JForex platform and their community site...I think Dukascopy has been having problems with their server and platform and been undergoing some upgrading & maintenance works since some weeks back.
Even their email seems to be down today (26-Sep-2017) because I couldn't sent/reply to their email addresses.

We just have to be patient because I am sure Dukascopy has humongous amount of traffic going theough their servers and platforms.

Chrysos

RahmanSL wrote:

Chrysos wrote:

I cannot login to JForex recently (last 3-4 weeks).
This is on both JForex and JForex 3. The error is Too many requests (829).
I also have dropout problems when testing strategies.
It is so frustrating running a test on a strategy and after 3 hours it just drops out and you lose everything.
Is this at my end or your end?
Thanks,
Chrysos.

I too have been having problem logging in to JForex platform and their community site...I think Dukascopy has been having problems with their server and platform and been undergoing some upgrading & maintenance works since some weeks back.
Even their email seems to be down today (26-Sep-2017) because I couldn't sent/reply to their email addresses.

We just have to be patient because I am sure Dukascopy has humongous amount of traffic going theough their servers and platforms.

Thanks RahmanSL. So it's not just me. I'll just try and be patient.

Platform Support

We will improve this on the server side. It will not be a problem soon.