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Data Disappear
Ahmedgalal
 Post subject: Data Disappear Post rating: 0   New post Posted: Thu 24 Nov, 2016, 06:32 
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Joined: Mon 07 Mar, 2016, 10:14
Posts: 44
Location: Egypt, Cairo
Hi,
There is an issue that i'm suffering a lot during my working through the platform which is that the chart suddenly look disconnected and can't be loaded even my network is a good and not disconnecting and when is press reconnect from the file menu it's not help, the only solution is that i have to close the platform and reopen it again.
This issue is happening many many times per day to me.


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Platform Support
 Post subject: Re: Data Disappear Post rating: 0   New post Posted: Tue 27 Dec, 2016, 12:43 
JForex Master
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Joined: Wed 16 Sep, 2009, 18:23
Posts: 1054
Location: Geneva, Switzerland
Please send us the log files to [email protected] in case this problem still exist. You can find them under "logs" folder in the place where you have installed JForex.
 
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