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Lost candlestick?
 Post subject: Lost candlestick? Post rating: 0   New post Posted: Tue 06 Oct, 2015, 12:26 

User rating: 0
Joined: Wed 10 Sep, 2014, 10:26
Posts: 7
Location: ThailandThailand
Hello.

to API support or some body can help me.





on this week i login my jclient on Jforex mode, Like every time. but i suggest some candlestick be lost. what 's happening?

the last candlestick formed(1 hour) is on friday,2nd and jump to Tuesday,6th I mean every candle for 5th is and some for day 6th is lost.







last formed candle on last friday night.
Image







some candlestick from monday is lost and jump to Tuesday?
Image








compare with chart from website. some candle be lost, why?
Image









on 15 minute period candle formed until 2.45 on Tuesday,6th and jump to 13.15?
Image











this problem happen on every instrument and every period. now i can't compute some data for make offer because some data from indicator's valid because some candle be lost.








and one more question# I stay from Thailand that time's GMT+7 , What should I set for plat form time zone and day start time on preference.






Apologize for my English

Best Regards,


 
 Post subject: Re: Lost candlestick? Post rating: 0   New post Posted: Tue 10 Nov, 2015, 09:50 
JForex Master
User avatar

User rating:
Joined: Wed 16 Sep, 2009, 18:23
Posts: 1049
Location: Geneva, Switzerland
This was a problem on our server side. It should not be anymore. Press Reload button in chart toolbar and please report if I am wrong.


 

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