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Serious rendering bug with renko charts and chart objects - 3.3.16.1
scotpip
 Post subject: Serious rendering bug with renko charts and chart objects - 3.3.16.1 Post rating: 0   New post Posted: Wed 01 Aug, 2018, 11:54 

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Joined: Thu 07 Nov, 2013, 12:15
Posts: 121
I'm seeing a bad problem with drawing objects on renko charts.

Let's take a short line. As it reaches the right hand end of the chart, it doesn't scroll off. Instead, the right end pivots against the right edge of the scrolling window, till eventually the line sits vertically at the edge of the chart.

If there are multiple lines, they stack on top of each other.

Seeing the same thing with time markers - they jam on top of each other at the right edge.

Same issue with arrows, text etc.

If you scroll back to the left, the objects return to their correct location as it becomes visible on the chart.

I've tried the obvious remedies - restarting the client, re-opening the chart etc without success.


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Rendering bug 1.PNG [41.21 KiB]
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Rendering bug 2.PNG [31.94 KiB]
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Rendering bug 3.PNG [29.61 KiB]
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Rendering bug 4.PNG [31.2 KiB]
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API Support
The Best Answer  Post subject: Re: Serious rendering bug with renko charts and chart objects - 3.3.16.1 Post rating: 0   New post Posted: Wed 08 Aug, 2018, 15:29 
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Joined: Fri 31 Aug, 2007, 09:17
Posts: 6139
Hello,

Thanks for bug reporting. We will investigate this and try to fix as soon as possible.
 
scotpip
 Post subject: Re: Serious rendering bug with renko charts and chart objects - 3.3.16.1 Post rating: 0   New post Posted: Tue 14 Aug, 2018, 16:22 

User rating: 2
Joined: Thu 07 Nov, 2013, 12:15
Posts: 121
Thanks - it's great the way that you guys get the bugs fixed!
 
Platform Support
 Post subject: Re: Serious rendering bug with renko charts and chart objects - 3.3.16.1 Post rating: 0   New post Posted: Thu 16 Aug, 2018, 09:02 
JForex Master
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Joined: Wed 16 Sep, 2009, 18:23
Posts: 1048
Location: Geneva, Switzerland
The problem has been rectified. Will be available in version 3.4.2
 
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