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Demo Platform permanent disconnect
hyperscalper
 Post subject: Demo Platform permanent disconnect Post rating: 0   New post Posted: Tue 01 Sep, 2015, 06:22 
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User rating: 98
Joined: Mon 23 Jul, 2012, 02:02
Posts: 656
Location: United States, Durham, NC
Just changing chart symbol on Windows Server 2008 after a very long continuous
run and platform disconnected. Dukascopy Bank ver. 2.45.15 JForex API ver. 2.12.22
Lost entire chart and strategy window area, see attached image. VM is Oracle Java 8
Server VM update 45. A standalone API Client application also hung at same time.

2015-09-01 01:02:51.494 WARN  b - DISCONNECTED : [CONNECTION_PROBLEM]
2015-09-01 01:02:52.443 INFO  b - Sleeping for reconnect : 0
2015-09-01 01:02:52.498 WARN  b - CONNECTING attempt # 1
2015-09-01 01:02:52.499 INFO  b - Disconnected.
2015-09-01 01:02:55.231 ERROR d - Thread's [(JForex platform) Client listener isolated thread - 9] stack trace [[java.lang.Object.wait(Native Method), java.lang.Object.wait(Unknown Source), com.dukascopy.dds4.transport.client.f.doRun(L:90), com.dukascopy.dds4.transport.client.f.run(L:61)]]
2015-09-01 01:02:52.611 WARN  e - Ticks <10> skipped due to slow previous ticks processing by platform
2015-09-01 01:03:00.632 WARN  e - Ticks <3> skipped due to slow previous ticks processing by platform
2015-09-01 01:03:00.646 ERROR d - Thread's [(JForex platform) Client listener isolated thread - 18] stack trace [[java.lang.Object.wait(Native Method), java.lang.Object.wait(Unknown Source), com.dukascopy.dds4.transport.client.f.doRun(L:90), com.dukascopy.dds4.transport.client.f.run(L:61)]]
2015-09-01 01:03:02.033 ERROR d - Thread's [(JForex platform) Client listener isolated thread - 16] stack trace [[java.lang.Object.wait(Native Method), java.lang.Object.wait(Unknown Source), com.dukascopy.dds4.transport.client.f.doRun(L:90), com.dukascopy.dds4.transport.client.f.run(L:61)]]
2015-09-01 01:03:02.069 ERROR d - fireFeedbackMessageReceived: CRITICAL EXECUTION WAIT TIME: 23838, possible application problem or deadLock. Ignoring message and Disconnect. <HeartbeatOkResponseMessage(,receiveTime=1441083732374,synchRequestId=10398)>
2015-09-01 01:03:05.036 ERROR d - Thread's [(JForex platform) Client listener isolated thread - 1] stack trace [[java.lang.Object.wait(Native Method), java.lang.Object.wait(Unknown Source), com.dukascopy.dds4.transport.client.f.doRun(L:90), com.dukascopy.dds4.transport.client.f.run(L:61)]]
2015-09-01 01:03:09.235 ERROR d - Thread's [(JForex platform) Client listener isolated thread - 13] stack trace [[java.lang.Object.wait(Native Method), java.lang.Object.wait(Unknown Source), com.dukascopy.dds4.transport.client.f.doRun(L:90), com.dukascopy.dds4.transport.client.f.run(L:61)]]
2015-09-01 01:03:09.435 ERROR d - Thread's [(JForex platform) Client listener isolated thread - 4] stack trace [[java.lang.Object.wait(Native Method), java.lang.Object.wait(Unknown Source), com.dukascopy.dds4.transport.client.f.doRun(L:90), com.dukascopy.dds4.transport.client.f.run(L:61)]]
2015-09-01 01:03:09.849 ERROR d - Thread's [(JForex platform) Client listener isolated thread - 25] stack trace [[java.lang.Object.wait(Native Method), java.lang.Object.wait(Unknown Source), com.dukascopy.dds4.transport.client.f.doRun(L:90), com.dukascopy.dds4.transport.client.f.run(L:61)]]
2015-09-01 01:03:09.850 ERROR d - Thread's [(JForex platform) Client listener isolated thread - 15] stack trace [[java.lang.Object.wait(Native Method), java.lang.Object.wait(Unknown Source), com.dukascopy.dds4.transport.client.f.doRun(L:90), com.dukascopy.dds4.transport.client.f.run(L:61)]]
2015-09-01 01:03:10.090 ERROR d - Thread's [(JForex platform) Client listener isolated thread - 22] stack trace [[java.lang.Object.wait(Native Method), java.lang.Object.wait(Unknown Source), com.dukascopy.dds4.transport.client.f.doRun(L:90), com.dukascopy.dds4.transport.client.f.run(L:61)]]
2015-09-01 01:03:14.036 ERROR d - Thread's [(JForex platform) Client listener isolated thread - 1] stack trace [[java.lang.Object.wait(Native Method), java.lang.Object.wait(Unknown Source), com.dukascopy.dds4.transport.client.f.doRun(L:90), com.dukascopy.dds4.transport.client.f.run(L:61)]]
2015-09-01 01:03:14.419 ERROR d - Thread's [(JForex platform) Client listener isolated thread - 7] stack trace [[java.lang.Object.wait(Native Method), java.lang.Object.wait(Unknown Source), com.dukascopy.dds4.transport.client.f.doRun(L:90), com.dukascopy.dds4.transport.client.f.run(L:61)]]
2015-09-01 01:03:14.423 ERROR d - Thread's [(JForex platform) Client listener isolated thread - 19] stack trace [[java.lang.Object.wait(Native Method), java.lang.Object.wait(Unknown Source), com.dukascopy.dds4.transport.client.f.doRun(L:90), com.dukascopy.dds4.transport.client.f.run(L:61)]]
2015-09-01 01:03:14.424 ERROR d - Thread's [(JForex platform) Client listener isolated thread - 10] stack trace [[java.lang.Object.wait(Native Method), java.lang.Object.wait(Unknown Source), com.dukascopy.dds4.transport.client.f.doRun(L:90), com.dukascopy.dds4.transport.client.f.run(L:61)]]
2015-09-01 01:03:14.425 ERROR d - Thread's [(JForex platform) Client listener isolated thread - 21] stack trace [[java.lang.Object.wait(Native Method), java.lang.Object.wait(Unknown Source), com.dukascopy.dds4.transport.client.f.doRun(L:90), com.dukascopy.dds4.transport.client.f.run(L:61)]]
2015-09-01 01:03:14.425 ERROR d - Thread's [(JForex platform) Client listener isolated thread - 14] stack trace [[java.lang.Object.wait(Native Method), java.lang.Object.wait(Unknown Source), com.dukascopy.dds4.transport.client.f.doRun(L:90), com.dukascopy.dds4.transport.client.f.run(L:61)]]
2015-09-01 01:03:14.425 ERROR d - Thread's [(JForex platform) Client listener isolated thread - 11] stack trace [[java.lang.Object.wait(Native Method), java.lang.Object.wait(Unknown Source), com.dukascopy.dds4.transport.client.f.doRun(L:90), com.dukascopy.dds4.transport.client.f.run(L:61)]]
2015-09-01 01:03:14.425 ERROR d - Thread's [(JForex platform) Client listener isolated thread - 6] stack trace [[java.lang.Object.wait(Native Method), java.lang.Object.wait(Unknown Source), com.dukascopy.dds4.transport.client.f.doRun(L:90), com.dukascopy.dds4.transport.client.f.run(L:61)]]
2015-09-01 01:03:14.426 ERROR d - Thread's [(JForex platform) Client listener isolated thread - 23] stack trace [[java.lang.Object.wait(Native Method), java.lang.Object.wait(Unknown Source), com.dukascopy.dds4.transport.client.f.doRun(L:90), com.dukascopy.dds4.transport.client.f.run(L:61)]]
2015-09-01 01:03:14.426 ERROR d - Thread's [(JForex platform) Client listener isolated thread - 27] stack trace [[java.lang.Object.wait(Native Method), java.lang.Object.wait(Unknown Source), com.dukascopy.dds4.transport.client.f.doRun(L:90), com.dukascopy.dds4.transport.client.f.run(L:61)]]
2015-09-01 01:03:14.435 ERROR d - Thread's [(JForex platform) Client listener isolated thread - 3] stack trace [[java.lang.Object.wait(Native Method), java.lang.Object.wait(Unknown Source), com.dukascopy.dds4.transport.client.f.doRun(L:90), com.dukascopy.dds4.transport.client.f.run(L:61)]]
2015-09-01 01:03:14.435 ERROR d - Thread's [(JForex platform) Client listener isolated thread - 24] stack trace [[java.lang.Object.wait(Native Method), java.lang.Object.wait(Unknown Source), com.dukascopy.dds4.transport.client.f.doRun(L:90), com.dukascopy.dds4.transport.client.f.run(L:61)]]
2015-09-01 01:03:14.836 ERROR d - Thread's [(JForex platform) Client listener isolated thread - 5] stack trace [[java.lang.Object.wait(Native Method), java.lang.Object.wait(Unknown Source), com.dukascopy.dds4.transport.client.f.doRun(L:90), com.dukascopy.dds4.transport.client.f.run(L:61)]]
2015-09-01 01:03:14.918 ERROR d - Thread's [(JForex platform) Client listener isolated thread - 17] stack trace [[java.lang.Object.wait(Native Method), java.lang.Object.wait(Unknown Source), com.dukascopy.dds4.transport.client.f.doRun(L:90), com.dukascopy.dds4.transport.client.f.run(L:61)]]
2015-09-01 01:03:14.923 ERROR d - Thread's [(JForex platform) Client listener isolated thread - 26] stack trace [[java.lang.Object.wait(Native Method), java.lang.Object.wait(Unknown Source), com.dukascopy.dds4.transport.client.f.doRun(L:90), com.dukascopy.dds4.transport.client.f.run(L:61)]]
2015-09-01 01:03:14.924 ERROR d - Thread's [(JForex platform) Client listener isolated thread - 2] stack trace [[java.lang.Object.wait(Native Method), java.lang.Object.wait(Unknown Source), com.dukascopy.dds4.transport.client.f.doRun(L:90), com.dukascopy.dds4.transport.client.f.run(L:61)]]
2015-09-01 01:03:15.036 ERROR d - Thread's [(JForex platform) Client listener isolated thread - 8] stack trace [[java.lang.Object.wait(Native Method), java.lang.Object.wait(Unknown Source), com.dukascopy.dds4.transport.client.f.doRun(L:90), com.dukascopy.dds4.transport.client.f.run(L:61)]]
2015-09-01 01:03:15.236 ERROR d - Thread's [(JForex platform) Client listener isolated thread - 20] stack trace [[java.lang.Object.wait(Native Method), java.lang.Object.wait(Unknown Source), com.dukascopy.dds4.transport.client.f.doRun(L:90), com.dukascopy.dds4.transport.client.f.run(L:61)]]
2015-09-01 01:03:15.436 ERROR d - Thread's [(JForex platform) Client listener isolated thread - 12] stack trace [[java.lang.Object.wait(Native Method), java.lang.Object.wait(Unknown Source), com.dukascopy.dds4.transport.client.f.doRun(L:90), com.dukascopy.dds4.transport.client.f.run(L:61)]]
2015-09-01 01:03:15.436 ERROR d - Thread's [(JForex platform) Client listener isolated thread - 9] stack trace [[java.lang.Object.wait(Native Method), java.lang.Object.wait(Unknown Source), com.dukascopy.dds4.transport.client.f.doRun(L:90), com.dukascopy.dds4.transport.client.f.run(L:61)]]
2015-09-01 01:03:15.437 ERROR d - Thread's [(JForex platform) Client listener isolated thread - 18] stack trace [[java.lang.Object.wait(Native Method), java.lang.Object.wait(Unknown Source), com.dukascopy.dds4.transport.client.f.doRun(L:90), com.dukascopy.dds4.transport.client.f.run(L:61)]]
2015-09-01 01:03:15.438 ERROR d - Thread's [(JForex platform) Client listener isolated thread - 16] stack trace [[java.lang.Object.wait(Native Method), java.lang.Object.wait(Unknown Source), com.dukascopy.dds4.transport.client.f.doRun(L:90), com.dukascopy.dds4.transport.client.f.run(L:61)]]
2015-09-01 01:03:44.508 WARN  FullDepthInstrumentSubscribeAction - Transport Client is offline. FullDepthInstrument subscribing skipped


Image


Attachments:
DemoLostChartsAndDisconnected.PNG [35.32 KiB]
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API Support
 Post subject: Re: Demo Platform permanent disconnect Post rating: 0   New post Posted: Tue 01 Sep, 2015, 12:53 
User avatar

User rating: ∞
Joined: Fri 31 Aug, 2007, 09:17
Posts: 6139
Thank you for the report, we will investigate this.
 
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