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Server error message when launching visualjforex #2032
 Post subject: Server error message when launching visualjforex #2032 Post rating: 0   New post Posted: Mon 02 May, 2016, 05:13 
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Joined: Mon 11 Mar, 2013, 00:00
Posts: 47
Location: Colombia, manizales
Anyone is having this same problem:

Link: https://www.dukascopy.com/vjforex/

Message: Server error: #2032

Authentification failed.

I have not been able to use the web platform. I have tried with Chrome, Mozilla, Opera and Internet Explorer browsers. I also reinstall Adobe Flash several times.

If anyone has experienced this, I would really appreciate your help.

Thanks in advance, J.D.A


 
 Post subject: Re: Server error message when launching visualjforex #2032 Post rating: 0   New post Posted: Mon 02 May, 2016, 06:00 
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Joined: Tue 12 Apr, 2016, 06:51
Posts: 11
Location: CanadaCanada
Having the same problem here. Seems like the system is down.


 
 Post subject: Re: Server error message when launching visualjforex #2032 Post rating: 0   New post Posted: Mon 02 May, 2016, 06:20 
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Joined: Mon 11 Mar, 2013, 00:00
Posts: 47
Location: Colombia, manizales
Thanks! I guess I better go to sleep and try tomorrow.


 
 Post subject: Re: Server error message when launching visualjforex #2032 Post rating: 0   New post Posted: Mon 02 May, 2016, 06:35 
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Joined: Wed 10 Jul, 2013, 12:42
Posts: 30
Location: FranceFrance
Yes, it is down for me too. I couldn't access on Sunday night and is still down Monday morning.
For me it is effecting not only access to the VJF login page, but accessing VJF created strategies to open and run in Jforex. Must be on same server.

LD


 
 Post subject: Re: Server error message when launching visualjforex #2032 Post rating: 0   New post Posted: Mon 02 May, 2016, 15:01 
Visual JForex expert at Dukascopy
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Joined: Thu 18 Apr, 2013, 09:26
Posts: 1496
Location: Switzerland, Geneva
Hi all !

We had an issue during the WE that caused that but everything was back to normal today around 8 am GMT.
Sorry for the inconvenience.


 

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