Dukascopy
 
 
Wiki JStore Search Login

Failed to connect
 Post subject: Failed to connect Post rating: 0   New post Posted: Wed 13 Nov, 2013, 12:11 
User avatar

User rating: 0
Joined: Tue 23 Jul, 2013, 13:31
Posts: 75
Location: BrazilBrazil
Good morning,
I can not connect to Dukascopy.


Image


With reference to the post:
viewtopic.php?f=142&t=50348

..... Build 1.2.16 / Date 2013-10-31

My version of Visual JForex is still the old one?

Tks


Image


Attachments:
2013-11-13_12h10_22.png [8.48 KiB]
Downloaded 339 times
2013-11-13_12h07_43.png [10.53 KiB]
Downloaded 322 times
DISCLAIMER: Dukascopy Bank SA's waiver of responsability - Documents, data or information available on this webpage may be posted by third parties without Dukascopy Bank SA being obliged to make any control on their content. Anyone accessing this webpage and downloading or otherwise making use of any document, data or information found on this webpage shall do it on his/her own risks without any recourse against Dukascopy Bank SA in relation thereto or for any consequences arising to him/her or any third party from the use and/or reliance on any document, data or information found on this webpage.
 
 Post subject: Re: Failed to connect Post rating: 0   New post Posted: Wed 13 Nov, 2013, 13:28 
Visual JForex expert at Dukascopy
User avatar

User rating: 27
Joined: Fri 03 May, 2013, 18:25
Posts: 366
Location: GermanyGermany
Greetings Sorte!

Can you login to your DEMO-account?
With the same credentials described above?


 
 Post subject: Re: Failed to connect Post rating: 0   New post Posted: Wed 13 Nov, 2013, 13:37 
User avatar

User rating: 0
Joined: Tue 23 Jul, 2013, 13:31
Posts: 75
Location: BrazilBrazil
Hi dirk,
yes I can


Image


Attachments:
2013-11-13_13h36_34.png [45.9 KiB]
Downloaded 319 times
DISCLAIMER: Dukascopy Bank SA's waiver of responsability - Documents, data or information available on this webpage may be posted by third parties without Dukascopy Bank SA being obliged to make any control on their content. Anyone accessing this webpage and downloading or otherwise making use of any document, data or information found on this webpage shall do it on his/her own risks without any recourse against Dukascopy Bank SA in relation thereto or for any consequences arising to him/her or any third party from the use and/or reliance on any document, data or information found on this webpage.
 
 Post subject: Re: Failed to connect Post rating: 0   New post Posted: Wed 13 Nov, 2013, 13:48 
User avatar

User rating: 0
Joined: Tue 23 Jul, 2013, 13:31
Posts: 75
Location: BrazilBrazil
Hi Dirk,

............. Can you login to your DEMO-account? ..........

which demo account?

Visual JForex or J Forex ?

tks


 
 Post subject: Re: Failed to connect Post rating: 0   New post Posted: Wed 13 Nov, 2013, 14:41 
User avatar

User rating: 0
Joined: Tue 23 Jul, 2013, 13:31
Posts: 75
Location: BrazilBrazil
Hi Dirk,

Even JForex does not connect anymore.


Image


Attachments:
2013-11-13_14h39_10.png [10.88 KiB]
Downloaded 301 times
DISCLAIMER: Dukascopy Bank SA's waiver of responsability - Documents, data or information available on this webpage may be posted by third parties without Dukascopy Bank SA being obliged to make any control on their content. Anyone accessing this webpage and downloading or otherwise making use of any document, data or information found on this webpage shall do it on his/her own risks without any recourse against Dukascopy Bank SA in relation thereto or for any consequences arising to him/her or any third party from the use and/or reliance on any document, data or information found on this webpage.
 
 Post subject: Re: Failed to connect Post rating: 0   New post Posted: Wed 13 Nov, 2013, 16:56 
Visual JForex expert at Dukascopy
User avatar

User rating: 27
Joined: Fri 03 May, 2013, 18:25
Posts: 366
Location: GermanyGermany
Hi Sorte!

Quote:
Even JForex does not connect anymore.
Really interesting...

Can you please provide us some more information:

Which JAVA version do you use?
Which security setting do you have under control panel->java->security tab?
Did you already delete the java cache?
Did you go to view your temporary internet files like in the file?
Image
If not please do so.

If the error still persists please provide us the java-logs (to be enabled in advanced tab-show console)

Thank you - it seems that this is probably a java issue...


Attachments:
cache_advanced.png [17.43 KiB]
Downloaded 338 times
DISCLAIMER: Dukascopy Bank SA's waiver of responsability - Documents, data or information available on this webpage may be posted by third parties without Dukascopy Bank SA being obliged to make any control on their content. Anyone accessing this webpage and downloading or otherwise making use of any document, data or information found on this webpage shall do it on his/her own risks without any recourse against Dukascopy Bank SA in relation thereto or for any consequences arising to him/her or any third party from the use and/or reliance on any document, data or information found on this webpage.
 
 Post subject: Re: Failed to connect Post rating: 0   New post Posted: Wed 13 Nov, 2013, 17:09 
User avatar

User rating: 0
Joined: Tue 23 Jul, 2013, 13:31
Posts: 75
Location: BrazilBrazil
Hi Dirk,

I'm not an engineer :D


Image

Image
Image


Attachments:
2013-11-13_17h02_26.png [11.29 KiB]
Downloaded 289 times
2013-11-13_17h02_21.png [19.47 KiB]
Downloaded 293 times
2013-11-13_17h00_53.png [27.82 KiB]
Downloaded 287 times
DISCLAIMER: Dukascopy Bank SA's waiver of responsability - Documents, data or information available on this webpage may be posted by third parties without Dukascopy Bank SA being obliged to make any control on their content. Anyone accessing this webpage and downloading or otherwise making use of any document, data or information found on this webpage shall do it on his/her own risks without any recourse against Dukascopy Bank SA in relation thereto or for any consequences arising to him/her or any third party from the use and/or reliance on any document, data or information found on this webpage.
 
 Post subject: Re: Failed to connect Post rating: 0   New post Posted: Wed 13 Nov, 2013, 17:10 
User avatar

User rating: 0
Joined: Tue 23 Jul, 2013, 13:31
Posts: 75
Location: BrazilBrazil
Image
Image
Image


Attachments:
2013-11-13_17h08_31.png [16.33 KiB]
Downloaded 287 times
2013-11-13_17h07_54.png [18.48 KiB]
Downloaded 305 times
2013-11-13_17h06_00.png [20.96 KiB]
Downloaded 317 times
DISCLAIMER: Dukascopy Bank SA's waiver of responsability - Documents, data or information available on this webpage may be posted by third parties without Dukascopy Bank SA being obliged to make any control on their content. Anyone accessing this webpage and downloading or otherwise making use of any document, data or information found on this webpage shall do it on his/her own risks without any recourse against Dukascopy Bank SA in relation thereto or for any consequences arising to him/her or any third party from the use and/or reliance on any document, data or information found on this webpage.
 
 Post subject: Re: Failed to connect Post rating: 0   New post Posted: Wed 13 Nov, 2013, 17:14 
User avatar

User rating: 0
Joined: Tue 23 Jul, 2013, 13:31
Posts: 75
Location: BrazilBrazil
==> Did you go to view your temporary internet files like in the file? ==> What it means?



Image


Attachments:
2013-11-13_17h12_33.png [14.58 KiB]
Downloaded 296 times
DISCLAIMER: Dukascopy Bank SA's waiver of responsability - Documents, data or information available on this webpage may be posted by third parties without Dukascopy Bank SA being obliged to make any control on their content. Anyone accessing this webpage and downloading or otherwise making use of any document, data or information found on this webpage shall do it on his/her own risks without any recourse against Dukascopy Bank SA in relation thereto or for any consequences arising to him/her or any third party from the use and/or reliance on any document, data or information found on this webpage.
 
 Post subject: Re: Failed to connect Post rating: 0   New post Posted: Wed 13 Nov, 2013, 17:41 
User avatar

User rating: 0
Joined: Tue 23 Jul, 2013, 13:31
Posts: 75
Location: BrazilBrazil
Here debug file


Attachments:
java_debug.txt [14.43 KiB]
Downloaded 83 times
DISCLAIMER: Dukascopy Bank SA's waiver of responsability - Documents, data or information available on this webpage may be posted by third parties without Dukascopy Bank SA being obliged to make any control on their content. Anyone accessing this webpage and downloading or otherwise making use of any document, data or information found on this webpage shall do it on his/her own risks without any recourse against Dukascopy Bank SA in relation thereto or for any consequences arising to him/her or any third party from the use and/or reliance on any document, data or information found on this webpage.
 
 Post subject: Re: Failed to connect Post rating: 0   New post Posted: Wed 13 Nov, 2013, 17:44 
User avatar

User rating: 0
Joined: Tue 23 Jul, 2013, 13:31
Posts: 75
Location: BrazilBrazil
Here second debug file


Attachments:
java_debug_2.txt [14.18 KiB]
Downloaded 96 times
DISCLAIMER: Dukascopy Bank SA's waiver of responsability - Documents, data or information available on this webpage may be posted by third parties without Dukascopy Bank SA being obliged to make any control on their content. Anyone accessing this webpage and downloading or otherwise making use of any document, data or information found on this webpage shall do it on his/her own risks without any recourse against Dukascopy Bank SA in relation thereto or for any consequences arising to him/her or any third party from the use and/or reliance on any document, data or information found on this webpage.
 

Jump to:  

cron
  © 1998-2011 Dukascopy® Bank SA
On-line Currency forex trading with Swiss Forex Broker - ECN Forex Brokerage,
Managed Forex Accounts, introducing forex brokers, Currency Forex Data Feed and News
Currency Forex Trading Platform provided on-line by Dukascopy.com