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| Failed to connect |
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sorte
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| Post subject: Failed to connect |
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Posted: Wed 13 Nov, 2013, 12:11
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User rating: 0
Joined: Tue 23 Jul, 2013, 13:31
Posts: 75
Location: BrazilBrazil
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Good morning, I can not connect to Dukascopy.  With reference to the post: viewtopic.php?f=142&t=50348..... Build 1.2.16 / Date 2013-10-31 My version of Visual JForex is still the old one? Tks 
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2013-11-13_12h10_22.png [8.48 KiB]
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2013-11-13_12h07_43.png [10.53 KiB]
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DISCLAIMER: Dukascopy Bank SA's waiver of responsability - Documents, data or information available on
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dirk_r1
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| Post subject: Re: Failed to connect |
Post rating: 0
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Posted: Wed 13 Nov, 2013, 13:28
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| Visual JForex expert at Dukascopy |  |
User rating: 27
Joined: Fri 03 May, 2013, 18:25
Posts: 366
Location: GermanyGermany
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Greetings Sorte!
Can you login to your DEMO-account?
With the same credentials described above?
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sorte
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| Post subject: Re: Failed to connect |
Post rating: 0
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Posted: Wed 13 Nov, 2013, 13:37
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User rating: 0
Joined: Tue 23 Jul, 2013, 13:31
Posts: 75
Location: BrazilBrazil
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Hi dirk, yes I can 
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2013-11-13_13h36_34.png [45.9 KiB]
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DISCLAIMER: Dukascopy Bank SA's waiver of responsability - Documents, data or information available on
this webpage may be posted by third parties without Dukascopy Bank SA being obliged to make any control
on their content. Anyone accessing this webpage and downloading or otherwise making use of any document,
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Dukascopy Bank SA in relation thereto or for any consequences arising to him/her or any third party from
the use and/or reliance on any document, data or information found on this webpage.
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sorte
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| Post subject: Re: Failed to connect |
Post rating: 0
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Posted: Wed 13 Nov, 2013, 13:48
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User rating: 0
Joined: Tue 23 Jul, 2013, 13:31
Posts: 75
Location: BrazilBrazil
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Hi Dirk,
............. Can you login to your DEMO-account? ..........
which demo account?
Visual JForex or J Forex ?
tks
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sorte
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| Post subject: Re: Failed to connect |
Post rating: 0
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Posted: Wed 13 Nov, 2013, 14:41
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User rating: 0
Joined: Tue 23 Jul, 2013, 13:31
Posts: 75
Location: BrazilBrazil
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Hi Dirk, Even JForex does not connect anymore. 
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2013-11-13_14h39_10.png [10.88 KiB]
Downloaded 301 times
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DISCLAIMER: Dukascopy Bank SA's waiver of responsability - Documents, data or information available on
this webpage may be posted by third parties without Dukascopy Bank SA being obliged to make any control
on their content. Anyone accessing this webpage and downloading or otherwise making use of any document,
data or information found on this webpage shall do it on his/her own risks without any recourse against
Dukascopy Bank SA in relation thereto or for any consequences arising to him/her or any third party from
the use and/or reliance on any document, data or information found on this webpage.
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dirk_r1
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| Post subject: Re: Failed to connect |
Post rating: 0
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Posted: Wed 13 Nov, 2013, 16:56
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| Visual JForex expert at Dukascopy | |
User rating: 27
Joined: Fri 03 May, 2013, 18:25
Posts: 366
Location: GermanyGermany
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Hi Sorte! Quote: Even JForex does not connect anymore. Really interesting... Can you please provide us some more information: Which JAVA version do you use? Which security setting do you have under control panel->java->security tab? Did you already delete the java cache? Did you go to view your temporary internet files like in the file?  If not please do so. If the error still persists please provide us the java-logs (to be enabled in advanced tab-show console) Thank you - it seems that this is probably a java issue...
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cache_advanced.png [17.43 KiB]
Downloaded 338 times
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DISCLAIMER: Dukascopy Bank SA's waiver of responsability - Documents, data or information available on
this webpage may be posted by third parties without Dukascopy Bank SA being obliged to make any control
on their content. Anyone accessing this webpage and downloading or otherwise making use of any document,
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the use and/or reliance on any document, data or information found on this webpage.
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sorte
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| Post subject: Re: Failed to connect |
Post rating: 0
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Posted: Wed 13 Nov, 2013, 17:14
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User rating: 0
Joined: Tue 23 Jul, 2013, 13:31
Posts: 75
Location: BrazilBrazil
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==> Did you go to view your temporary internet files like in the file? ==> What it means? 
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2013-11-13_17h12_33.png [14.58 KiB]
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DISCLAIMER: Dukascopy Bank SA's waiver of responsability - Documents, data or information available on
this webpage may be posted by third parties without Dukascopy Bank SA being obliged to make any control
on their content. Anyone accessing this webpage and downloading or otherwise making use of any document,
data or information found on this webpage shall do it on his/her own risks without any recourse against
Dukascopy Bank SA in relation thereto or for any consequences arising to him/her or any third party from
the use and/or reliance on any document, data or information found on this webpage.
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sorte
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| Post subject: Re: Failed to connect |
Post rating: 0
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Posted: Wed 13 Nov, 2013, 17:41
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User rating: 0
Joined: Tue 23 Jul, 2013, 13:31
Posts: 75
Location: BrazilBrazil
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Here debug file
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java_debug.txt [14.43 KiB]
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DISCLAIMER: Dukascopy Bank SA's waiver of responsability - Documents, data or information available on
this webpage may be posted by third parties without Dukascopy Bank SA being obliged to make any control
on their content. Anyone accessing this webpage and downloading or otherwise making use of any document,
data or information found on this webpage shall do it on his/her own risks without any recourse against
Dukascopy Bank SA in relation thereto or for any consequences arising to him/her or any third party from
the use and/or reliance on any document, data or information found on this webpage.
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sorte
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| Post subject: Re: Failed to connect |
Post rating: 0
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Posted: Wed 13 Nov, 2013, 17:44
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User rating: 0
Joined: Tue 23 Jul, 2013, 13:31
Posts: 75
Location: BrazilBrazil
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Here second debug file
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java_debug_2.txt [14.18 KiB]
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DISCLAIMER: Dukascopy Bank SA's waiver of responsability - Documents, data or information available on
this webpage may be posted by third parties without Dukascopy Bank SA being obliged to make any control
on their content. Anyone accessing this webpage and downloading or otherwise making use of any document,
data or information found on this webpage shall do it on his/her own risks without any recourse against
Dukascopy Bank SA in relation thereto or for any consequences arising to him/her or any third party from
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