Dukascopy Support Board
http://www.dukascopy.com/swiss/english/forex/jforex/forum/

Failed to connect
http://www.dukascopy.com/swiss/english/forex/jforex/forum/viewtopic.php?f=141&t=50369
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Author:  sorte [ Wed 13 Nov, 2013, 12:11 ]
Post subject:  Failed to connect

Good morning,
I can not connect to Dukascopy.


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With reference to the post:
viewtopic.php?f=142&t=50348

..... Build 1.2.16 / Date 2013-10-31

My version of Visual JForex is still the old one?

Tks


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Author:  dirk_r1 [ Wed 13 Nov, 2013, 13:28 ]
Post subject:  Re: Failed to connect

Greetings Sorte!

Can you login to your DEMO-account?
With the same credentials described above?

Author:  sorte [ Wed 13 Nov, 2013, 13:37 ]
Post subject:  Re: Failed to connect

Hi dirk,
yes I can


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Author:  sorte [ Wed 13 Nov, 2013, 13:48 ]
Post subject:  Re: Failed to connect

Hi Dirk,

............. Can you login to your DEMO-account? ..........

which demo account?

Visual JForex or J Forex ?

tks

Author:  sorte [ Wed 13 Nov, 2013, 14:41 ]
Post subject:  Re: Failed to connect

Hi Dirk,

Even JForex does not connect anymore.


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Author:  dirk_r1 [ Wed 13 Nov, 2013, 16:56 ]
Post subject:  Re: Failed to connect

Hi Sorte!

Quote:
Even JForex does not connect anymore.
Really interesting...

Can you please provide us some more information:

Which JAVA version do you use?
Which security setting do you have under control panel->java->security tab?
Did you already delete the java cache?
Did you go to view your temporary internet files like in the file?
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If not please do so.

If the error still persists please provide us the java-logs (to be enabled in advanced tab-show console)

Thank you - it seems that this is probably a java issue...

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Author:  sorte [ Wed 13 Nov, 2013, 17:09 ]
Post subject:  Re: Failed to connect

Hi Dirk,

I'm not an engineer :D


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Author:  sorte [ Wed 13 Nov, 2013, 17:10 ]
Post subject:  Re: Failed to connect

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Author:  sorte [ Wed 13 Nov, 2013, 17:14 ]
Post subject:  Re: Failed to connect

==> Did you go to view your temporary internet files like in the file? ==> What it means?



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Author:  sorte [ Wed 13 Nov, 2013, 17:41 ]
Post subject:  Re: Failed to connect

Here debug file

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Author:  sorte [ Wed 13 Nov, 2013, 17:44 ]
Post subject:  Re: Failed to connect

Here second debug file

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