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| Delete a strategy |
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ierigran
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| Post subject: Delete a strategy |
Post rating: 0
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Posted: Sat 27 Feb, 2016, 12:13
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User rating: 0
Joined: Wed 11 Mar, 2015, 23:31
Posts: 10
Location: ItalyItaly
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Hi, how can I delete a saved as a draft strategy?
Clicking on the trash on the side of the strategy does not remove it from the VJF, in fact if i try to save a strategy after it is deleted, a prompted box tells me that the strategy already exists,
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amine_chourou
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| Post subject: Re: Delete a strategy |
Post rating: 0
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Posted: Mon 29 Feb, 2016, 11:41
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| Visual JForex expert at Dukascopy |  |
User rating: 288
Joined: Thu 18 Apr, 2013, 09:26
Posts: 1496
Location: Switzerland, Geneva
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Hi,
I did not get the kinematic that you described.
When you delete a draft from the "Open Draft" window it is actually successfully deleted and you can save any new strategy with the same name.
Can you please help us understanding this issue with some screenshots and steps to reproduce ?
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ierigran
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| Post subject: Re: Delete a strategy |
Post rating: 0
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Posted: Mon 29 Feb, 2016, 17:22
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User rating: 0
Joined: Wed 11 Mar, 2015, 23:31
Posts: 10
Location: ItalyItaly
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hi
Please look at the attached files,
I first removed the "Twin50EurUsd" strategy, which in fact does not appear in the draft, when I try to save again, prompt message box as shown in the screenshot 1.
Unfortunately, a server error message appears when I try to save in any case my strategy with the same name.
I think the problem is that the strategy remains in the platform, but i do not know how to delete it.
I apologize, it seems that I can not attach files due to the size (72 Kb !!!).
I hope you understand what I mean anyway.....
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ierigran
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| Post subject: Re: Delete a strategy |
Post rating: 0
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Posted: Wed 02 Mar, 2016, 14:39
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User rating: 0
Joined: Wed 11 Mar, 2015, 23:31
Posts: 10
Location: ItalyItaly
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I'm sorry, but I can not attach the required files, due to "Sorry, the board attachment quota has Been reached". What am I doing wrong?
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amine_chourou
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| Post subject: Re: Delete a strategy |
Post rating: 0
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Posted: Wed 02 Mar, 2016, 17:39
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| Visual JForex expert at Dukascopy | |
User rating: 288
Joined: Thu 18 Apr, 2013, 09:26
Posts: 1496
Location: Switzerland, Geneva
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ierigran
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| Post subject: Re: Delete a strategy |
Post rating: 0
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Posted: Thu 03 Mar, 2016, 14:45
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User rating: 0
Joined: Wed 11 Mar, 2015, 23:31
Posts: 10
Location: ItalyItaly
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amine_chourou
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| Post subject: Re: Delete a strategy |
Post rating: 0
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Posted: Thu 03 Mar, 2016, 15:15
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| Visual JForex expert at Dukascopy | |
User rating: 288
Joined: Thu 18 Apr, 2013, 09:26
Posts: 1496
Location: Switzerland, Geneva
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Alright,
Thx for that. We'll check this and get back to you asap. Meanwhile, you can rename your strategy to bypass this issue.
Cheers
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ierigran
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| Post subject: Re: Delete a strategy |
Post rating: 0
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Posted: Thu 10 Mar, 2016, 20:10
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User rating: 0
Joined: Wed 11 Mar, 2015, 23:31
Posts: 10
Location: ItalyItaly
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Amine,have you received my email?
No news yet?
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amine_chourou
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| Post subject: Re: Delete a strategy |
Post rating: 0
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Posted: Fri 11 Mar, 2016, 09:16
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| Visual JForex expert at Dukascopy | |
User rating: 288
Joined: Thu 18 Apr, 2013, 09:26
Posts: 1496
Location: Switzerland, Geneva
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Hi,
Sorry, thought I already replied to you.
email received and we'll fix this issue asap.
Thanks !
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