Dukascopy Support Board
http://www.dukascopy.com/swiss/english/forex/jforex/forum/

JForex fallback system on malfunctions
http://www.dukascopy.com/swiss/english/forex/jforex/forum/viewtopic.php?f=128&t=56919
Page 1 of 1

Author:  SFXbernhard [ Wed 30 Jan, 2019, 09:32 ]
Post subject:  JForex fallback system on malfunctions

Please implement an emergency fallback system when JForex fails to work.

Sometimes JForex does not work, such as recently version 3.4.14 did on Linux.
It happened before with Windows as well.
Waiting for an update for days is totally unacceptable for traders.
It is a show stopper and destroys several floating track records. This could also block new live accounts from being opened. Trust is very important in this industry. Please think about it.

The solution is simple:
In most of theses issues old versions would have still worked.
This is proved because on our Linux dedicated servers there were still older JForex version running from a login of the past, while we could not log into the recent version 3.4.14.

Please implement some kind of mechanism, so users could start an older version in such cases.

Author:  Platform Support [ Wed 30 Jan, 2019, 12:43 ]
Post subject:  Re: JForex fallback system on malfunctions

I will make it possible in case of installed JForex. We will keep the previous version on the local disk with a new setting added under Advanced settings of the login window.

  Page 1 of 1