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| Indicators and chart border lose their set positions |
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burton
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| Post subject: Indicators and chart border lose their set positions |
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Posted: Mon 04 Feb, 2013, 01:27
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Joined: Wed 07 Mar, 2012, 06:02
Posts: 58
Location: SwitzerlandSwitzerland
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The index pane heights of the indicators and the right edge of the chart (black triangle) often lose their last positions and have to be reset. This even though the template has been saved previously. Is there a possibility to correct this bug (maybe in a next api update?) so that it is no longer necessary to amend the size of the indicators nor the chart format every time I restart the JForex platform?
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Platform Support
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| Post subject: Re: Indicators and chart border lose their set positions |
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Posted: Fri 08 Feb, 2013, 18:38
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| JForex Master |  |
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Joined: Wed 16 Sep, 2009, 18:23
Posts: 1054
Location: Geneva, Switzerland
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Could you save the workspace with the problems shown and attach the .xml or send to [email protected] please?
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burton
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| Post subject: Re: Indicators and chart border lose their set positions |
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Posted: Wed 27 Feb, 2013, 21:59
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Joined: Wed 07 Mar, 2012, 06:02
Posts: 58
Location: SwitzerlandSwitzerland
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Here is a screenshot, the red arrows show the black border line (& triangle) on the chart that regularly loses it's correct fix Position height, although the workspace template was saved. The other arrow points to the top right-side margin triangle. (I usually have several chart tabs open, when switching between them it is easily noticed that not all layouts are saved). https://img809.imageshack.us/img809/9993/chartgbpjpydailysnapsho.pngSeems to be a bug that could be fixed more stable in the next api update, the solution would be to save the fixed positions upon restart of JForex.
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burton
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| Post subject: Re: Indicators and chart border lose their set positions |
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Posted: Thu 09 May, 2013, 14:25
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User rating: 0
Joined: Wed 07 Mar, 2012, 06:02
Posts: 58
Location: SwitzerlandSwitzerland
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Any solution to solve and prevent these Workspace settings from being lost upon every jforex startup 
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Platform Support
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| Post subject: Re: Indicators and chart border lose their set positions |
Post rating: 0
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Posted: Fri 10 May, 2013, 09:09
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| JForex Master | |
User rating: ∞
Joined: Wed 16 Sep, 2009, 18:23
Posts: 1054
Location: Geneva, Switzerland
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We will look into it as soon as possible
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burton
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| Post subject: Re: Indicators and chart border lose their set positions |
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Posted: Tue 21 May, 2013, 00:27
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Joined: Wed 07 Mar, 2012, 06:02
Posts: 58
Location: SwitzerlandSwitzerland
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please advise if you need supplementary images or info to solve this (in next api update?)
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burton
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| Post subject: Re: Indicators and chart border lose their set positions |
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Posted: Wed 28 Aug, 2013, 22:16
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Joined: Wed 07 Mar, 2012, 06:02
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Location: SwitzerlandSwitzerland
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This is still an issue!
The sizes change also when for example one has 12 pair windows open and you then change the time Zone from 1 Hour to 30 Minutes on a pair. I have now provided several examples, you surely must be able to replicate this and recognize what I mean ...!?
I still await a solution to make the set sizes stay that way.
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burton
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| Post subject: Re: Indicators and chart border lose their set positions |
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Posted: Wed 23 Oct, 2013, 12:25
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Joined: Wed 07 Mar, 2012, 06:02
Posts: 58
Location: SwitzerlandSwitzerland
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burton wrote: Any solution to solve and prevent these Workspace settings from being lost upon every jforex startup Also the Fibonacci Retracement Levels can be manually moved if double-clicked on, which should not be allowed! Could this also be sorted out?
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burton
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| Post subject: Re: Indicators and chart border lose their set positions |
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Posted: Thu 20 Feb, 2014, 23:34
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Joined: Wed 07 Mar, 2012, 06:02
Posts: 58
Location: SwitzerlandSwitzerland
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Platform Support wrote: We will look into it as soon as possible Could someone please reply regarding this issue which is pending for over a year now....... If Ducascopy is not willing to reply, has someone else maybe experienced the same issue with the height of the indicators changing their manually fixed position and after reloading the platform, the indicator frame then becoming larger than originally positioned? Maybe there's another thread where this Topic has already been solved? I only see same pending issue here: viewtopic.php?f=81&t=47548&p=65664&hilit=height+indicator#p65664
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Platform Support
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| Post subject: Re: Indicators and chart border lose their set positions |
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Posted: Fri 21 Feb, 2014, 14:19
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| JForex Master | |
User rating: ∞
Joined: Wed 16 Sep, 2009, 18:23
Posts: 1054
Location: Geneva, Switzerland
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Fibonacci level customization is a normal thing.
The subpanel height change problem will be addressed, however it is a rare thing and has a low priority at the moment.
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burton
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| Post subject: Re: Indicators and chart border lose their set positions |
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Posted: Tue 29 Apr, 2014, 19:28
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User rating: 0
Joined: Wed 07 Mar, 2012, 06:02
Posts: 58
Location: SwitzerlandSwitzerland
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Platform Support wrote: Fibonacci level customization is a normal thing.
The subpanel height change problem will be addressed, however it is a rare thing and has a low priority at the moment. I dont agree, the individual fib-levels should not be adjustable! (only the fixed start and end Points). Also I would like to know if the subpanel height Change Problem can be addressed now - thank you!
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