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thepipswizzard
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| Post subject: error |
Post rating: 0
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Posted: Tue 21 Feb, 2012, 05:32
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User rating: 0
Joined: Tue 14 Feb, 2012, 16:09
Posts: 3
Location: Romania, sibiu
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hi there,
I closed a position in my contest trading account and in your statistics on the site it appears to be still open, even it is not, because I opened another one in the same direction minutes later after closing the previous one .....so now on your site appears that I have 2 eur/usd long positions opened ......which is impossible, on my account I have only one.......also, because of this the Equity ballance in your ranking does not reflect the reality in my account.....
please check and make the necessary corrections
thepipswizzard
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Contest Support
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| Post subject: Re: error |
Post rating: 0
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Posted: Wed 22 Feb, 2012, 10:44
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User rating: 8
Joined: Wed 21 Apr, 2010, 10:42
Posts: 1167
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Thank you for the report, the problem itself was already fixed, we are now dealing with its consequences. The deals you closed but that are still displayed as open will be closed ASAP.
The restoration of the open deals will be much more tricky, we cannot guarantee you that they will be displayed in the trader's blog.
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CiprianUta
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| Post subject: Re: error |
Post rating: 0
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Posted: Fri 24 Feb, 2012, 16:13
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User rating: 0
Joined: Tue 21 Feb, 2012, 06:42
Posts: 3
Location: RomaniaRomania
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Guest
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| Post subject: Re: error |
Post rating: 0
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Posted: Fri 24 Feb, 2012, 16:17
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sentinelx
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| Post subject: Re: error |
Post rating: 0
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Posted: Sun 26 Feb, 2012, 12:33
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I am having the same error on my blog page. It is showing one open entry when there is none on my trading platform.
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