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| General Discussion and Comments |
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Contest Support
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| Post subject: Re: eeeeee |
Post rating: 0
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Posted: Thu 17 Mar, 2011, 17:59
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User rating: 8
Joined: Wed 21 Apr, 2010, 10:42
Posts: 1167
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Horacio wrote: Contest Support wrote: Anonymous 2 wrote: If it is the new look of the contest page, it is worse than before. Nothing has changed in the design of the contest page so far... Changes are planning to come around April, 1st. Together with the general update of the corporate website. And, by the way, that is not the only major update to be unveiled on April, 1st. ... what else? I'm curious  Can you give us a Teaser, please? A few more days and we will disclose some plans. 
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Contest Support
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| Post subject: Re: rating trades from last week |
Post rating: 0
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Posted: Thu 17 Mar, 2011, 18:00
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User rating: 8
Joined: Wed 21 Apr, 2010, 10:42
Posts: 1167
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rocky1 wrote: Hi support, Just a note on something that could be improved. It seems we can't rate a trade from last week. Some one could have opened good trades Friday evening as I have done and close Monday but because they are from last week they can't be rated even though they are maybe less than a day old. I know system is in place so people aren't rating old trades but is there not a way of disabling the rating after the actual trade is week old rather than from last week? Regards Thank you for your proposal. That will be noted.
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[Kirilla]
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| Post subject: Why TP is limited? |
Post rating: 0
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Posted: Wed 23 Mar, 2011, 22:36
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User rating: 5
Joined: Fri 22 Oct, 2010, 09:54
Posts: 24
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Dear Support,
I would like to ask, what is the reason for TP is limited?
Best regards,
Kirilla
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Contest Support
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| Post subject: Re: Why TP is limited? |
Post rating: 0
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Posted: Thu 24 Mar, 2011, 14:37
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User rating: 8
Joined: Wed 21 Apr, 2010, 10:42
Posts: 1167
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Kirilla wrote: Dear Support,
I would like to ask, what is the reason for TP is limited?
Best regards,
Kirilla Please kindly check the forum topics. The issue has already been covered numerously: viewtopic.php?f=48&t=29356
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Gamt
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| Post subject: Re: General Discussion and Comments |
Post rating: 0
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Posted: Fri 25 Mar, 2011, 09:10
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User rating: -
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Contestant iambad = LaszloSzabad = regina66
Just look at the same time comments and the same kind of trades...
He shall be excluded.
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Horacio
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| Post subject: Re: General Discussion and Comments |
Post rating: 0
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Posted: Sun 27 Mar, 2011, 23:07
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User rating: 0
Joined: Tue 07 Jun, 2011, 22:25
Posts: 18
Location: Czech Republic, Praha
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Contest Support wrote: Horacio wrote: Contest Support wrote: #1: Thank you for the positive appraisal.
#2: Indeed, the function is primarily meant for JForex. That platform is in general focused on chart trading and, therefore, was chosen as the basis for the attachments functionality.
#3: Such an integration is not planned so far. However, we might add the option to share the direct link to a particular entry of the trader blog (currently, the record can be shared only on Twitter & Facebook). #3: I understand that posting to T/FB creates a link back to Dukascopy, which is what we want to generate traffic. Adding more social networks is not necessary from my point of view as any contestant can share any link to his Dukascopy blog via his favourite social network. What I proposed was to allow URL parsing to link or even inline display of graph (as it is now with Show Chart/Screenshot feature) from external chart sharing websites. But it is true that anybody can copy/paste a URL... (When writing this - an idea came up that it could also be solved in browser via a plugin...) Thank your for your proposal. We will include it in the consideration list for eventual future implementation. #3 update: I think adding such possibility for individual entries would be great; maybe also add more social networks? #4 new consideration: Signle Sign-On (using Facebook, Twitter, Google, Yahoo, OpenID, etc.) - could it ease the process of registration into Dukascopy Forex Community and diminish problem with multiple registrations?
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Contest Support
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| Post subject: Re: General Discussion and Comments |
Post rating: 0
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Posted: Mon 28 Mar, 2011, 10:37
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User rating: 8
Joined: Wed 21 Apr, 2010, 10:42
Posts: 1167
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Re: Horacio
#4: this feature is going to be released very soon. It's already developed and is not undergoing testing. Although we are not going to limit the registration to social networks-assisted only (that would discriminate those contestants that are not actively using any of the social networks), we will allow registration and logging in via Facebook.
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fxprophet
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| Post subject: please reply |
Post rating: 0
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Posted: Wed 30 Mar, 2011, 16:24
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User rating: -
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please, i mistakenly deleted the email containing my login and password information for the April trader contest. i have been sending emails but no reply. please can you re send it to my email address. thank you in anticipation.
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Horacio
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| Post subject: Re: General Discussion and Comments |
Post rating: 0
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Posted: Wed 30 Mar, 2011, 21:03
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User rating: 0
Joined: Tue 07 Jun, 2011, 22:25
Posts: 18
Location: Czech Republic, Praha
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Contest Support wrote: Re: Horacio
#4: this feature is going to be released very soon. It's already developed and is not undergoing testing. Although we are not going to limit the registration to social networks-assisted only (that would discriminate those contestants that are not actively using any of the social networks), we will allow registration and logging in via Facebook. brilliant, thank you!
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Contest Support
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| Post subject: Re: General Discussion and Comments |
Post rating: 0
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Posted: Thu 31 Mar, 2011, 18:21
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User rating: 8
Joined: Wed 21 Apr, 2010, 10:42
Posts: 1167
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Dear contestants,
As you may have noticed, we have just switched to a completely new design both of the Dukascopy Bank SA corporate website and the trader contest. Along with that, we have launched the new FX Video contest.
As it often happens, at first you may notice certain minor "bugs". We are collecting them and all of those will be fixed timely. Currently you cannot see your rank charts and the bars in the statistics are not always reflected correctly.
Please kindly be patient. We will fix all the issues until the coming weekend.
We apologize for the temporary inconveniences evoked by the restructuring of the website.
Regards,
Dukascopy Forex Community support
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careerstyle
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| Post subject: negative equity ?? |
Post rating: 0
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Posted: Fri 01 Apr, 2011, 05:54
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User rating: -
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How did some contestants noted in March contest get into negative equity balance territory IF Dukascopy's system does NOT allow any trading overdrive above 100% while it protects clients' open positions with margin cut?
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ayhi2001
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| Post subject: Help! |
Post rating: 0
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Posted: Fri 01 Apr, 2011, 08:44
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User rating: -
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Authentication faild.Pleas check your login details.
I can not logon in my April contest account. Any idea?
Thanks!
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Contest Support
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| Post subject: Re: Help! |
Post rating: 0
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Posted: Fri 01 Apr, 2011, 09:12
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User rating: 8
Joined: Wed 21 Apr, 2010, 10:42
Posts: 1167
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ayhi2001 wrote: Authentication faild.Pleas check your login details.
I can not logon in my April contest account. Any idea?
Thanks! Your account is active and is working properly. We have just checked that. Please make sure that you are imputing all the credentials correctly. Note that the PIN code is not needed for contest accounts. If the issue still persists, please contact us personally at [email protected]
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Contest Support
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| Post subject: Re: negative equity ?? |
Post rating: 0
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Posted: Fri 01 Apr, 2011, 09:25
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User rating: 8
Joined: Wed 21 Apr, 2010, 10:42
Posts: 1167
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careerstyle wrote: How did some contestants noted in March contest get into negative equity balance territory IF Dukascopy's system does NOT allow any trading overdrive above 100% while it protects clients' open positions with margin cut? Please look at the record movements on the JPY that happened on March, 16th. That is the reason why some highly leveraged (or over-leveraged) traders depleted their accounts. Given the huge amount of the position (in comparison with the equity), the value of 1 pip of such a position and the scale of the JPY one-time movements on that day, the entire remaining equity and the 100 USD minimum margin requirement may have got drawn down within one price tick before the closure of the account. That situation is extremely rare, but it still can happen if several factors are coincide simultaneously: 1. Highly leveraged open positions (~100% and more) 2. Comparatively small remaining equity 3. Huge and rapid price movement (e.g. gap, news etc.) On March, 16th for some of the contest traders all those 3 factors fall took place simultaneously, which lead to a negative equity appearing on their contest accounts.
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Elena_M
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| Post subject: Good afternoon. |
Post rating: 0
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Posted: Fri 01 Apr, 2011, 14:23
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User rating: -
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Good afternoon. On my page the statistical information (the status, quantity the warrant, quantity of pips and so on) isn't displayed. how it can be corrected. Or it is malfunctions in general system?
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Contest Support
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| Post subject: Re: Good afternoon. |
Post rating: 0
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Posted: Fri 01 Apr, 2011, 16:58
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User rating: 8
Joined: Wed 21 Apr, 2010, 10:42
Posts: 1167
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Elena_M wrote: Good afternoon. On my page the statistical information (the status, quantity the warrant, quantity of pips and so on) isn't displayed. how it can be corrected. Or it is malfunctions in general system? Please try to clean the cache of the browser. Your info is reflected correctly. Probably, it's an issue with old "cookies".
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Elena_M
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| Post subject: Can not come to my blog |
Post rating: 0
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Posted: Fri 01 Apr, 2011, 20:11
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User rating: -
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Please, help. Can not come to my blog - when I try to "log in" only white window I see without any info
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C1
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| Post subject: Instruments unavailable |
Post rating: 0
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Posted: Sat 02 Apr, 2011, 14:14
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User rating: -
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All the instruments are temporarily unavailable for online trading! Why?
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Contest Support
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| Post subject: Re: Instruments unavailable |
Post rating: 0
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Posted: Sun 03 Apr, 2011, 20:30
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User rating: 8
Joined: Wed 21 Apr, 2010, 10:42
Posts: 1167
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C1 wrote: All the instruments are temporarily unavailable for online trading! Why? Please not that no trading is available during the weekend. It a the basic fundamental rule.
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maximm
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| Post subject: Popylarity points |
Post rating: 0
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Posted: Sun 03 Apr, 2011, 20:54
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User rating: -
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Dukasccopy is OK, Contest is OK, Popylarity points OK, BUT extremely heavy valuated. "Hit the road Jack" someone could say. No thank you. I am back in the boat with all of you because I like the game.
By the way I do understand how to get those points. But how do I lose them? At one point yesterday I have had 8 points, after couple hours 4, after that 1, than 0, this morning I've had 4 and now I' got zero again.
Any explanation.
Thank's
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