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| SWFX Trader Android cannot login |
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hyperscalper
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| Post subject: SWFX Trader Android cannot login |
Post rating: 0
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Posted: Fri 04 Apr, 2014, 17:50
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User rating: 98
Joined: Mon 23 Jul, 2012, 02:02 Posts: 656 Location: United States, Durham, NC
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I can't log into my Live FXDD account.
Is Live trading currently supported, and do I have to specially enable mobile because I am a U.S. FXDD JForex client? There is a "Register" button which I pressed, not sure what that does...
Beautiful app, I can easily log into my Dukas Demo account, but not my Live FXDD account. Pin captcha works fine, I tried several times was not authorized.
Galaxy S3 International, Android 4.3 AT&T U.S.
Thanks for any ideas, HyperScalper
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Platform Support
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| Post subject: Re: SWFX Trader Android cannot login |
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Posted: Tue 08 Apr, 2014, 10:10
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| JForex Master |  |
User rating: ∞
Joined: Wed 16 Sep, 2009, 18:23 Posts: 1054 Location: Geneva, Switzerland
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We have android app for FXDD Europe accounts, but not for the US at the moment. This is why you cannot login LIVE.
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hyperscalper
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| Post subject: Re: SWFX Trader Android cannot login |
Post rating: 0
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Posted: Wed 14 May, 2014, 18:56
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User rating: 98
Joined: Mon 23 Jul, 2012, 02:02 Posts: 656 Location: United States, Durham, NC
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We in the U.S. have LOST our FXDD "white label" access at this time, due to FXDD's sale of its retail JForex client base to FXCM who, in turn, refuse to support JForex clients. So our accounts are closed !!
However, I'm optimistic that JForex trading will be restored by Dukascopy through a "white label" agreement with another U.S. broker very soon............
We are extremely upset about being cut off from Dukascopy's services, and hope this is only temporary.
The mobile access, for me, is really a "safety net" so that I can close positions through the Cell Phone network. Right now, I have configured my Linux servers so that I can close positions from command line through Android JuiceSSH sessions to the servers through the Cell Phone network.
But NONE of that makes any difference right now, because we are shut down. Again, only temporarily, I hope.
HyperScalper
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