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| Error while executing request for data for instrument |
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nicejack
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| Post subject: Error while executing request for data for instrument |
Post rating: 0
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Posted: Tue 02 Jun, 2015, 13:33
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User rating: 2
Joined: Wed 03 Sep, 2014, 09:11
Posts: 32
Location: GermanyGermany
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Quote:
e - Error while executing request for data for instrument [EUR/USD] period [Hourly] side [Bid] from [2015.12.01 00:00:00 000] to [2015.12.31 23:00:00 000]. Error text: [Requested data not in cache, request [<CandleSubscribeRequestMessage(instrument=*EUR/USD_Bid,startTime=1448928000,endTime=1451602800,period=3600,lastCandleRequest=false,volumesInDouble=true,userName=DEMO2VWQJk,sessionId=bcf67e81-1764-44e2-9ca2-5af8abadb1be,userId=874222,requestId=154,accountLoginId=830300)>], data in cache from [292269055-12-02 16:47:04.192] to [292269055-12-02 16:47:04.192] ]
com.dukascopy.charts.data.datacache.DataCacheException: Error while executing request for data for instrument [EUR/USD] period [Hourly] side [Bid] from [2015.12.01 00:00:00 000] to [2015.12.31 23:00:00 000]. Error text: [Requested data not in cache, request [<CandleSubscribeRequestMessage(instrument=*EUR/USD_Bid,startTime=1448928000,endTime=1451602800,period=3600,lastCandleRequest=false,volumesInDouble=true,userName=DEMO2VWQJk,sessionId=bcf67e81-1764-44e2-9ca2-5af8abadb1be,userId=874222,requestId=154,accountLoginId=830300)>], data in cache from [292269055-12-02 16:47:04.192] to [292269055-12-02 16:47:04.192] ]
at com.dukascopy.charts.data.datacache.ab.a(Unknown Source)
at com.dukascopy.charts.data.datacache.ab.a(Unknown Source)
at com.dukascopy.charts.data.datacache.CurvesDataLoader.a(Unknown Source)
at com.dukascopy.charts.data.datacache.CurvesDataLoader.a(Unknown Source)
at com.dukascopy.charts.data.datacache.CurvesDataLoader.a(Unknown Source)
at com.dukascopy.charts.data.datacache.CurvesDataLoader.a(Unknown Source)
at com.dukascopy.charts.data.datacache.cn.run(Unknown Source)
at com.dukascopy.charts.data.datacache.ct.run(Unknown Source)
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
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API Support
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| Post subject: Re: Error while executing request for data for instrument |
Post rating: 0
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Posted: Fri 05 Jun, 2015, 09:46
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User rating: ∞
Joined: Fri 31 Aug, 2007, 09:17
Posts: 6139
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It is a known issue and will be fixed as soon as possible
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Jotas
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| Post subject: Re: Error while executing request for data for instrument |
Post rating: 0
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Posted: Wed 22 Jul, 2015, 14:05
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User rating: 0
Joined: Thu 29 Jan, 2015, 09:25
Posts: 3
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Hi
I have the same problem, ¿how do i fix it?
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jaime_1008
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| Post subject: Re: Error while executing request for data for instrument |
Post rating: 0
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Posted: Wed 22 Jul, 2015, 14:09
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User rating: 1
Joined: Sun 18 Dec, 2011, 04:05
Posts: 36
Location: Spain, Madrid
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This problem still persist. And heppend same a few weeks ago. It happend in DEMO and LIVE accounts. The data of candles is wrong, also you can check it on the chart, right now DAILY chart appears strange values. (last time happend in ONE HOUR charts) It is a bit disappointing. Regards 
| Attachments: |
Captura de pantalla 2015-07-22 a las 15.07.06.png [8.95 KiB]
Downloaded 481 times
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API Support
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| Post subject: Re: Error while executing request for data for instrument |
Post rating: 0
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Posted: Wed 12 Aug, 2015, 08:20
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User rating: ∞
Joined: Fri 31 Aug, 2007, 09:17
Posts: 6139
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This issue has been fixed in the latest demo JForex release 2.45.14.
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wangdaqing0803
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| Post subject: Re: Error while executing request for data for instrument |
Post rating: 0
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Posted: Fri 01 Jan, 2016, 02:12
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User rating: 0
Joined: Fri 06 Mar, 2015, 11:56
Posts: 19
Location: ChinaChina
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Dear Supporter:
I have the same problem on instrument AUDUSD live JForex. Others are good so far.
Sorry to have started a new post on the issue, which has been deleted.
How can I fix it?
THX!
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SFXbernhard
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| Post subject: Re: Error while executing request for data for instrument |
Post rating: 0
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Posted: Sat 02 Jan, 2016, 02:27
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User rating: 21
Joined: Thu 19 May, 2011, 20:50
Posts: 413
Location: Germany, Munich
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It happened on my accounts as well. Mostly on DEMO.
My latest empiric assumption: If we run several LIVE and DEMO accounts on the same PC, the ticks get saved in the same folder. This could be the problem.
My guess is that JForex messes up LIVE and DEMO tick data sometimes and this produces this bug.
You can the folder path in the Preferences Window --> Advanced. It is then called "Local cache path".
On the understanding that my assumption is correct here comes a work around: you could try to save your tick data in different folders, take at least one different folder for your LIVE and one for your DEMO accounts. You have to control your setting at every startup of the platforms as your folder change in Preferences does not always persist through a restart; sometimes it takes the folder from another JForex previous startup (but this is another bug...)
If you own many PCs: You could also try to run one JForex on one PC only until this bug is solved. BTW: If this produces the same error, my assumption was wrong....
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