Dukascopy Privacy Policy

We are strongly committed to protecting and safeguarding your personal data. The present Privacy Policy of Dukascopy has been implemented in light of the EU's General Data Protection Regulation (GDPR) which benefits to the residents of the European Union.
This Privacy Policy provides information on the processing and protection by Dukascopy of personal data of natural persons in the process of use "Online News" application.
This Privacy Policy ("Privacy Policy") applies to all of our apps, including "Online News", services, features, software, and website (together, "Services") unless specified otherwise. By continuing to access and use services you expressly confirm your acceptance of our Privacy Policy.
When we say "Dukascopy," "our," "we," or "us," we're referring to Dukascopy Bank SA and all its subsidiaries and affiliates, that are controller of your personal data.

1.  Information we collect

Dukascopy receives or collects information when we operate and provide our Services, including when you install, access, or use our Services.
Information you may provide or have provided
Automatically collected information
Usage and log information. We collect service-related, diagnostic, and performance information. This includes information about your activity (such as how you use our Services, how you interact with others using our Services, and the like), log files, and diagnostic, crash, website, and performance logs and reports.
Device and connection information. We collect device-specific information when you install, access, or use our Services. This includes information such as hardware model, operating system information, browser information, IP address, mobile network information including phone number, and device identifiers. We collect device location information if you use our location features, such as when you choose to share your location with your contacts, view locations nearby or those others have shared with you, and the like, and for diagnostics and troubleshooting purposes such as if you are having trouble with our app's location features.
Third-party information

2.  How we use information

We use all the information we have to help us operate, provide, improve, understand, customise, support, and market our Services.

3.  Information transfer and sharing

You share your information as you use and communicate through our Services, and we share your information to help us operate, provide, improve, understand, customise, support, and market our Services.
Your personal data is primarily processed within the European Economic Area (EEA) and the Swiss Confederation. However, when it is necessary, Personal data may be transferred to third countries, as specified in this Privacy Policy.
Dukascopy transfers or makes your Personal data accessible for processing outside the EEA or the Swiss Confederation only when appropriate safeguards are in place and if one of the following applies:
a.  This is required under the laws and regulations;
b.  This is necessary to enter into or to perform the agreements for the Services;
c.  You have given consent to the processing of his data outside the EEA.
Third-party providers. We work with third-party providers to help us operate, provide, improve, understand, customise, support, and market our Services. When we share information with third-party providers, we require them to use your information in accordance with our instructions and terms or with express permission from you.
Third-party services. When you use third-party services that are integrated with our Services, they may receive information about what you share with them. For example, if you use a data backup service integrated with our Services (such as iCloud or Google Drive), they will receive information about what you share with them. If you interact with a third-party service linked through our Services, you may be providing information directly to such third party. Please note that when you use third-party services, their own terms and privacy policies will govern your use of those services.

4.  Assignment, change of control, and transfer

All of our rights and obligations under our Privacy Policy are freely assignable by us to any of our affiliates, in connection with a merger, acquisition, restructuring, or sale of assets, or by operation of law or otherwise, and we may transfer your information to any of our affiliates, successor entities, or new owner.

5.  Managing information

Your rights:
All aforementioned rights should be exercised in good faith and on written request basis.
Law and protection. We may collect, use, preserve, and share your information if we have a good-faith belief that it is reasonably necessary to: (a) respond pursuant to applicable law or regulations, to legal process, or to government requests; (b) enforce our Terms and any other applicable terms and policies, including for investigations of potential violations; (c) detect, investigate, prevent, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our users, Dukascopy Connect, or others.
Our global operations. You agree to our information practices, including the collection, use, processing, and sharing of your information as described in this Privacy Policy, as well as the transfer and processing of your information to Switzerland and other countries globally where we have or use facilities, service providers, or partners, regardless of where you use our Services. You acknowledge that the laws, regulations, and standards of the country in which your information is stored or processed may be different from those of your own country.

6.  Contact Details

Should you have any questions or inquiries regarding the processing of his Personal data by the Dukascopy, he shall send an e-mail to: [email protected] or send a letter to the postal address indicated on the Dukascopy Website: https://www.dukascopy.com/swiss/english/home/