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Company News

23 February 2017

Updates in trading conditions for Binary options

Trading condition for binary options have been updated. The major change is the introduction of differentiated minimum duration for up/down binaries with different underlying instruments. Feel free to consult the Trading conditions for more information. 

14 February 2017

Dukascopy Europe joins the video revolution

Dukascopy Europe has successfully revolutionized the signing up procedure for its clients by integrating a modern technology developed by mother company Dukascopy Bank SA.

Clients will be able to choose Video Identification when opening the account, thus receiving a comfortable identification method that can be used anywhere in the world through Dukascopy's innovative and secure messenger "Dukascopy Connect".

With this technology, Dukascopy Europe has introduced higher limits for current and potential clients while reducing the time required for opening an account, which can also be done during the weekend.

07 February 2017

Dukascopy 911: Facing an Artificial Intelligence

Dukascopy Bank SA is proud to announce launch of Dukascopy 911, mobile question and answer service, where you receive rewards from Dukascopy for providing answers.
Thanks to this new service, users are now able to receive instant and relevant answers from community experts in a fun and modern way that are more relevant than a search engine.
Find out answers to your questions or join the expert community by downloading Dukascopy Connect, messenger developed by Dukascopy.
Dukascopy is looking forward to open 911 platform for BOTS in order to enter artificial intelligence age and to provide users with even faster and service that is more relevant.
Dukascopy 911 is designed to combine in one-place services provided by human and artificial intelligence (BOTS) and to create a competition between them. 
 
Who will win? Who will lose?
Intrigued? Follow this link to learn more. 
13 January 2017

Trading breaks on MLK day

Please beware of the following trading breaks on the coming Monday 16th January due to Martin Luther King day in the US:

  • USA30.IDX close Mon 17:30 GMT
    - re-open Tue 07:00 GMT
  • USA500.IDX close Mon 17:30 GMT
    - re-open Tue 07:00 GMT
  • USATECH.IDX close Mon 17:30 GMT
    - re-open Tue 07:00 GMT
  • LIGHT.CMD close Mon 17:30 GMT
    - re-open Mon 23:00 GMT
  • JPN.IDX close Mon 17:30 GMT
    - re-open Tue 01:00 GMT
  • XAU/USD close Mon 17:30 GMT
    - re-open Mon 23:00 GMT
  • XAG/USD close Mon 17:30 GMT
    - re-open Mon 23:00 GMT 
14 December 2016

Holiday season market hours

Please beware of reduced liquidity and the possibility of interruptions during Xmas and New Year holidays.

  23.Dec.16 26.Dec.16 27.Dec.16 28.Dec.16 29.Dec.16 30.Dec.16 02.Jan.17 03.Jan.17
FX                
 
Gold & Silver                
 
Commodities    
BRENT.CMD/USD close 19.30         close 19.30    
LIGHT.CMD/USD                
 
Indices    
AUS.IDX/AUD close 03.30         close 03.30    
CHE.IDX/CHF                
DEU.IDX/EUR                
ESP.IDX/EUR                
EUS.IDX/EUR                
FRA.IDX/EUR                
GBR.IDX/GBP close 12.30         close 12.30    
JPN.IDX/JPY                
HKG.IDX/HKD                
USA30.IDX/USD                
USA500.IDX/USD                
USATECH.IDX/USD                
 
Stocks  
DE                
05 December 2016

New JForex 3 is available on LIVE!

Dukascopy Bank SA has released a new generation of the JForex platform – JForex 3 with higher performance and better user experience! After the successful launch on DEMO in September 2016, JForex 3 successfully passed the probation period and has become available on LIVE! During the probation period, Dukascopy DEMO users proved their preference in favor of the new JForex 3 over the current version.

The new JForex 3 platform has an interface similar to the current version of JForex platform, making the acquaintance easier for users that are already familiar with JForex. JForex 3 is available simultaneously with the current generation of JForex, allowing users to continue trading on the current version of the platform if they wish to do so.

The new JForex 3 platform has new features such as zoom function, drag&drop (personally adjustable interface), over 35 new trading indicators, advanced indicator setting (e.g. possibility to build new indicators based on the output of other indicators, different instruments, periods etc.), order pop-up notifications, new types of trading amounts (lots, M, K) and a new design with different color themes. The full list of new features can be found in What's new

Since the release of the previous generation of JForex, Dukascopy has significantly increased the number of trading instruments, including new currency pairs, CFDs on commodities, indexes and equities, and is planning to continue extending the list. Among other improvements, the new JForex 3 makes it easier to search and subscribe to different trading instruments.

For traders using Java WebStart, it is required to have Java8 installed. Traders using the installable version of JForex platform can use both JForex and JForex 3 without having Java8 installed on their PC/MAC.
In the nearest future, Dukascopy is planning to release new generations of the Web platform and iOs application. 

01 December 2016

Meet Dukascopy in Shanghai on December 2nd – 4th

Dukascopy Bank SA is participating in Shanghai Money Fair 2016 on December 2nd – 4th.
You are welcome to visit our booth during the exhibition days and meet our representatives in person.

Also Dukascopy will hold 2 seminars on December 3rd at 11am and 2pm. Don`t miss your chance to join it! 

22 November 2016

US Thanksgiving holiday Trading hours

Beware of reduced liquidity on Thursday 24th November and Friday 25th November.
Trading hours:
FX

  • Regular trading hours on Thursday 24th November and Friday 25th November

Gold and Silver

  • Trading stops at 18:00 GMT on Thursday 24th November
  • Markets re-open at 23:00 GMT on Thursday 24th November
  • Trading stops at 18:45 GMT on Friday 25th November
  • Markets re-open at 23:00 GMT on Sunday 27th November

CFD INDEXES

  • Trading stops at 17:30 GMT on Thursday 24th November for the USA30.IDX/USD, USATECH.IDX/USD, USA500.IDX/USD.
  • Markets re-open at 7:00 GMT on Friday 25th November
  • Trading stops at 18:00 GMT on Friday 25th November for the USA30.IDX/USD, USATECH.IDX/USD, USA500.IDX/USD.
  • Markets re-open at 7:00 GMT on Monday 28th November
  • Trading stops at 17:30 GMT on Thursday 24th November for the JPN.IDX/JPY.
  • Markets re-open at 1:00 GMT on Friday 25th November
  • Trading stops at 18:00 GMT on Friday 25th November for the JPN.IDX/JPY.
  • Markets re-open at 1:00 GMT on Monday 28th November

CFD COMMODITIES

  • Trading stops at 18:00 GMT on Thursday 24th November for the LIGHT.CMD/USD
  • Markets re-open at 23:00 GMT on Thursday 24th November
  • Trading stops at 18:00 GMT on Friday 25th November for the LIGHT.CMD/USD.
  • Markets re-open at 23:00 GMT on Sunday 27th November
  • Trading stops at 17:30 GMT on Thursday 24th November for the BRENT.CMD/USD
  • Markets re-open at 1:00 GMT on Friday 25th November
  • Trading stops at 18:45 GMT on Friday 25th November for the BRENT.CMD/USD.
  • Markets re-open at 1:00 GMT on Monday 28th November 
15 November 2016

Meet Dukascopy in Lugano on November 21st – 22nd

Dukascopy Bank SA is participating in Lantern Fund Forum in Lugano on November 21st -22nd.

You are welcome to visit our booth during the exhibition days and meet our representatives in person. 

10 November 2016

Leverage on CFD indexes back to normal

The temporary leverage reduction on CFD indexes implemented on 7 November 14:00 GMT has now been lifted.
Please note that the 1:10 leverage on USD/MXN remains in place until further notice. 

09 November 2016

Normal Leverage for most instruments

Leverage settings for most instruments have been increased to their normal level after the results of the US election were announced. This ends the temporary leverage reduction which was implemented on 8 November at 10:00 GMT. Please note that leverage on USD/MXN and all CFD Indexes remains at 1:10 until further notice.
03 November 2016

New currency pair launched for trading on LIVE

Dukascopy is glad to expand the range of FX instruments list. Euro to Russian Ruble (EUR/RUB) has been added on LIVE environment. Maximum leverage on EUR/RUB is set to 1:10.

The new currency pair is available only for Self traders' accounts. More detailed information about SWAP rates and trading breaks is provided in the corresponding section of our website.

01 November 2016

Update of leverage reduction on US Election Day

In addition to 1:10 leverage on USD/MXN and specific leverage conditions on accounts with a balance over USD 30,000 announced on 27.10.2016, Dukascopy is taking additional measures in relation with US Election Day:

Leverage on all CFD Indexes will be reduced to 1:10 on Monday 7 November, 14:00 GMT and will remain in place until further notice.

Dukascopy kindly invites traders to evaluate their trading accounts and adjust exposure if necessary in order to avoid being overexposed during US Election. 

27 October 2016

Reduction of leverage on US Election Day

Due to the risks of high volatility, low liquidity and significant price gaps on the presidential election day in the USA, Dukascopy is taking the following measures:
  • On Sunday 6 November, 22:00 GMT before the market opening, the leverage on USD/MXN will be lowered to 1:10. This measure will remain in place until further notice.
  • On Tuesday 8 November at 10:00 GMT, the trading leverage on all currency pairs will be decreased till the level of the over-the-weekend leverage conditions on all trading accounts that have the balance over 30,000 USD or equivalent at the end of previous trading day (account balance on 7 November).
All other accounts (under USD 30,000 or equivalent) that experience a significant increase of equity due to profit or deposit on Tuesday 8 November will be treated on a case-by-case basis.

The leverage reduction is planned to be cancelled on Wednesday 9 November, 05:00 GMT. Dukascopy reserves the right to prolong it if found necessary. 

25 October 2016

Daylight savings time ends

On Sunday 30 October, clocks in Europe are turned back one hour as daylight saving time ends. Please note that there will be no change in the opening hour of our systems on Sunday and the daily settlement done at 21:00 GMT / 5pm EST. European clients may take note that the market opening will be done at 22:00 CET / Swiss Time.

Daylight savings time ends Sunday 6 November in North America. Market opening of our systems and daily settlement will be changed to 22:00 GMT / 5pm EST / 23:00 CET / Swiss Time on that date.

20 October 2016

Alert of scam and abuse of Dukascopy brand name

Dukascopy Bank hereby stresses that "DUKES COPY LTD" and www.dukes-copy.com which were mentioned in some media and by the Hong Kong Securities and Futures Commission (http://www.sfc.hk/web/EN/alert-list/all.htmlۊ) as unlicensed entity, are not associated with Dukascopy Group in any manner whatsoever. Moreover, we suspect this forex related investment offer can be a scam. We are currently taking legal actions to protect Dukascopy brand name and reputation. 

30 September 2016

German Bank holiday on Monday, 3 October

Beware of reduced liquidity on Monday, 3 October
Trading hours:
FX, Gold and Silver
• Regular trading hours on Monday, 3 October

CFD

• Following instruments will be closed on Monday, 3 October: 
DEU.IDX/EUR, German single stock CFDs 
22 September 2016

New currency pair launched for trading on DEMO

Dukascopy is glad to expand the range of FX instruments list. Euro to Russian Ruble (EUR/RUB) has been added on DEMO environment.
Maximum leverage on EUR/RUB is set to 1:10.
More detailed information about trading conditions is provided in the corresponding sections of the website.

Video-identification revolution at Dukascopy Bank

Paperless, swift and easy onboarding
 
Following the issuance of the FINMA circular 2016/7 on Video-identification dated March 2016, Dukascopy Bank was eager to be among the first financial institutions to use an in-house developed video-based on-boarding system, fully integrated to its IT infrastructure.
 
Dukascopy Bank is delighted to announce that, from now on, opening an account and starting to trade at Dukascopy Bank can be done within 1 hour.
 
This is a tremendous breakthrough and improvement in client experience. Dukascopy Bank was often criticized on Internet forums because of its long and bureaucratic account opening process requiring 10 days in average and up to 1 month.
 
What makes the opening so much faster?
 
Now, Dukascopy Bank identifies clients in 15 minutes during a video session. Before, the only way was to obtain and to send by post mail a certified copy of Identity Document (ID), an archaic procedure in online times.
 
Moreover, from now on, clients execute Dukascopy contracts fully online, by few clicks. There is no more need to print, sign and send documents by post mail.
 
Once opened, the account can be funded instantly by credit card and used immediately.
 
Opening an account still and will continue to begin by filling online forms from Dukascopy's website. Optimizations will be made in this respect so as to further improve the client experience by swiftening and simplifying the account application process.
 
At the time being, our new swift and easy on-boarding is offered to physical persons opening an account in their name, the vast majority of our clients. Special cases such as joint or corporate accounts, still need to go through ID certification and paper contracts.
 
Depending on the workload of our Compliance team, client accounts may not be all opened within 1 hour but in any case the opening will be much faster, generally done same day as the client application.
 
Dukascopy Bank feels comfortable to speak to and to identify clients via video because it does so via its own communicator  Dukascopy Connect . Since years, Dukascopy Bank develops and optimizes its communication tool supporting chat and video, in a free, secure and confidential environment.
 
Outsourcing always brings concerns about confidentiality. At Dukascopy Bank, we prefer that sensitive data remains on our servers in Switzerland. Moreover, we like to fully control technologies founding our competitive advantage.
 
 Dukascopy Connect  is also used by our subsidiary  Dukascopy Payments  to deliver instant and inexpensive payment services via smartphones, a new service to the attention of our international clientele.
 
Andrey Duka, co-CEO-CTO and founding shareholder of Dukascopy Bank comments as follows:
 
 Dukascopy Bank puts its video-identification technology at the disposal of all Swiss and foreign banks,completely for free.
 
We are very much grateful to the Swiss Bankers Association and to its members, in particular to Swissquote Bank, for their active support to our initiative started in December 2014 for obtaining a modernization of Swiss regulation regarding client on-boarding in Switzerland.
 
We also express our gratitude to the Press, in particular l'Agefi, Bilan, Finews.ch, Finanz und Wirtschaft for relaying our message.
 
Switzerland was suffering a serious competitive disadvantage in client on-boarding. FINMA has rapidly and wisely reacted by issuing a new regulation allowing Swiss financial institutions to increase swiftness and competitiveness, a smart move for the Swiss financial industry.
 
We congratulate all bankers for such a powerful regulation improvement.

Maximum exposure on CFDs and precious metals revised

Maximum net exposure limits for CFDs and precious metals are being adjusted. Please click here to see full details. At the same time default leverage for BRENT.CMD/IDX and LIGHT.CMD/IDX will be raised from 1:30 to 1:100. These changes will take effect as of 09-Sep-2016 at 14:00 GMT.

Improvements to Dukascopy Group risk management is ongoing. As with changes implemented during the EUR/CHF floor cancellation, Brexit or the Turkey coup attempt, the measures are taken to guarantee the stability of the group and protect its clients. In light of the current market volatility, risks of geopolitical catastrophes and aggressive central bank decisions, steps taken by Dukascopy Group will enhance brokerage business while significantly improve trading conditions for small and medium size traders.

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