|
| JForex 2.45.15 Crashes before chart data is loaded. |
|
Jellybean
|
| Post subject: JForex 2.45.15 Crashes before chart data is loaded. |
Post rating: 0
|
Posted: Sat 22 Aug, 2015, 03:33
|
|
User rating: 0
Joined: Fri 10 Oct, 2014, 00:35
Posts: 58
Location: New Zealand, Auckland
|
Platform Support When I start JForex 2.45.15 on demo account, it freezes as shown in the attached graphic and does not respond. I need Task Manger | End Task to recover. It is the weekend now, but I still need to look at charts. 2.45.14 on live account is OK. Cheers Tony 
| Attachments: |
2-45-15 Platform Freeze.png [99.98 KiB]
Downloaded 443 times
|
|
DISCLAIMER: Dukascopy Bank SA's waiver of responsability - Documents, data or information available on
this webpage may be posted by third parties without Dukascopy Bank SA being obliged to make any control
on their content. Anyone accessing this webpage and downloading or otherwise making use of any document,
data or information found on this webpage shall do it on his/her own risks without any recourse against
Dukascopy Bank SA in relation thereto or for any consequences arising to him/her or any third party from
the use and/or reliance on any document, data or information found on this webpage.
|
|
|
|
|
|
 |
|
Jellybean
|
| Post subject: Re: JForex 2.45.15 Crashes before chart data is loaded. |
Post rating: 0
|
Posted: Sat 22 Aug, 2015, 04:43
|
|
User rating: 0
Joined: Fri 10 Oct, 2014, 00:35
Posts: 58
Location: New Zealand, Auckland
|
|
More information...
If I hide the workspace that was in use when it last closed, it opens the default workspace OK. However, it still crashes when I open one of my existing workspaces.
Cheers
Tony
|
|
|
|
|
|
|
Jellybean
|
| Post subject: Re: JForex 2.45.15 Crashes before chart data is loaded. |
Post rating: 0
|
Posted: Sun 23 Aug, 2015, 05:18
|
|
User rating: 0
Joined: Fri 10 Oct, 2014, 00:35
Posts: 58
Location: New Zealand, Auckland
|
|
More information...
I can open some of my workspaces but not others. I suspect one of my indicators.
I will update during the week when data is live.
Cheers
Tony
|
|
|
|
|
|
|
Jellybean
|
| Post subject: Re: JForex 2.45.15 Crashes before chart data is loaded. |
Post rating: 0
|
Posted: Sun 23 Aug, 2015, 10:37
|
|
User rating: 0
Joined: Fri 10 Oct, 2014, 00:35
Posts: 58
Location: New Zealand, Auckland
|
More information... While trying to diagnose this problem I tried a clean workspace: one daily chart with no indicators or drawn objects, and no strategies running. Here's what happens. 0 seconds: White SWFX screen 6 seconds: chart loads 20 seconds: Instruments turn grey (to indicate market closed, as expected) 50 seconds: Chart re-loads repeatedly every 2 seconds for ever! Note this is out of market hours. I don't know how it behaves when data is live. Also, this doesn't look right.  Cheers Tony
| Attachments: |
2-45-15_Indicator_Tree.png [9.02 KiB]
Downloaded 392 times
|
|
DISCLAIMER: Dukascopy Bank SA's waiver of responsability - Documents, data or information available on
this webpage may be posted by third parties without Dukascopy Bank SA being obliged to make any control
on their content. Anyone accessing this webpage and downloading or otherwise making use of any document,
data or information found on this webpage shall do it on his/her own risks without any recourse against
Dukascopy Bank SA in relation thereto or for any consequences arising to him/her or any third party from
the use and/or reliance on any document, data or information found on this webpage.
|
|
|
|
|
|
|
|
Marston
|
| Post subject: Re: JForex 2.45.15 Crashes before chart data is loaded. |
Post rating: 0
|
Posted: Mon 24 Aug, 2015, 07:30
|
|
User rating: 0
Joined: Wed 29 May, 2013, 04:14
Posts: 62
|
Jellybean wrote: 50 seconds: Chart re-loads repeatedly every 2 seconds for ever!
This also occurs with the prices in my desktop application.
|
|
|
|
|
|
|
Jellybean
|
| Post subject: Re: JForex 2.45.15 Crashes before chart data is loaded. |
Post rating: 0
|
Posted: Mon 24 Aug, 2015, 22:14
|
|
User rating: 0
Joined: Fri 10 Oct, 2014, 00:35
Posts: 58
Location: New Zealand, Auckland
|
More information... Jellybean wrote: 50 seconds: Chart re-loads repeatedly every 2 seconds for ever!
This is still occurring, but only on the instruments that have no live data available. For example it is happening now on the daily chart of with XAUUSD, which is outside market hours. Other pairs that are available for trading do not show this problem. Cheers Tony
|
|
|
|
|
|
|
Jellybean
|
| Post subject: Re: JForex 2.45.15 Crashes before chart data is loaded. |
Post rating: 0
|
Posted: Sun 06 Sep, 2015, 03:25
|
|
User rating: 0
Joined: Fri 10 Oct, 2014, 00:35
Posts: 58
Location: New Zealand, Auckland
|
|
Hi
This problem persists in 2.45.17. After doing this for a while, JForex freezes and requires Task Manger | End Task to recover.
Cheers
Tony
|
|
|
|
|
|
|
Platform Support
|
| Post subject: Re: JForex 2.45.15 Crashes before chart data is loaded. |
Post rating: 0
|
Posted: Thu 10 Sep, 2015, 07:48
|
|
| JForex Master |  |
User rating: ∞
Joined: Wed 16 Sep, 2009, 18:23
Posts: 1054
Location: Geneva, Switzerland
|
|
Please provide:
* the log files of these sessions, which are stored on your machine. The full path is written at the beginning in the console.
* the login name and time of the freeze
* your workspace .xml
|
|
|
|
|
|
|
Jellybean
|
| Post subject: Re: JForex 2.45.15 Crashes before chart data is loaded. |
Post rating: 0
|
Posted: Sat 12 Sep, 2015, 03:52
|
|
User rating: 0
Joined: Fri 10 Oct, 2014, 00:35
Posts: 58
Location: New Zealand, Auckland
|
|
|
|
|
|
|
solo76
|
| Post subject: Re: JForex 2.45.15 Crashes before chart data is loaded. |
Post rating: 0
|
Posted: Wed 16 Sep, 2015, 12:44
|
|
User rating: 0
Joined: Tue 02 Jun, 2015, 11:53
Posts: 4
Location: Australia,
|
Hi There The same problem is here see attached file. 1,5 and 30 minutes charts are not loading. this has been a problem whole week. Please help me, I have tried everything nothing worked. The connection server is 11:28:12 Connected to d-ja-sgn-04-a 
| Attachments: |
Untitled.jpg [343.79 KiB]
Downloaded 406 times
|
|
DISCLAIMER: Dukascopy Bank SA's waiver of responsability - Documents, data or information available on
this webpage may be posted by third parties without Dukascopy Bank SA being obliged to make any control
on their content. Anyone accessing this webpage and downloading or otherwise making use of any document,
data or information found on this webpage shall do it on his/her own risks without any recourse against
Dukascopy Bank SA in relation thereto or for any consequences arising to him/her or any third party from
the use and/or reliance on any document, data or information found on this webpage.
|
|
|
|
|
|
|
|
Platform Support
|
| Post subject: Re: JForex 2.45.15 Crashes before chart data is loaded. |
Post rating: 0
|
Posted: Thu 01 Oct, 2015, 11:59
|
|
| JForex Master | |
User rating: ∞
Joined: Wed 16 Sep, 2009, 18:23
Posts: 1054
Location: Geneva, Switzerland
|
|
Jellybean, we are looking into this problem.
solo76, this is different probem which is fixed in 2.45.21. Will be released ASAP.
|
|
|
|
|
|
 
|
Pages: [
1
]
|
|
|
|
|
