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Strange P&F charts
semperaugustus
 Post subject: Strange P&F charts Post rating: 0   New post Posted: Wed 28 Jan, 2015, 14:26 
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Hello Duka.

More examples of strange P&F charts. Somehow the X and O do not always show correct. But also gaps appear (see example) and parts of the chart disappear. On EUR USD from today P&F says that price only went down by more then 20 pips between 0:00 and 8:00 GMT.

Today's AUD JPY 2/3 p&f does not even show up for today. It stops yesterday.

Most of the time the problem is solved by closing the entire chart and making a new one. Changing between timeframes is a pain in the ass this way.

BTW: this is in DEMO mode.

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Platform Support
 Post subject: Re: Strange P&F charts Post rating: 0   New post Posted: Fri 30 Jan, 2015, 13:53 
JForex Master
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We will look into this problem.
 
sjkafeero
 Post subject: Re: Strange P&F charts Post rating: 0   New post Posted: Fri 06 Feb, 2015, 10:41 
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We waiting for your response. The Point and Figure are drawing very randomly. :evil: :twisted: :twisted: I depend on the P&F for my trading technical. analysis
 
Platform Support
 Post subject: Re: Strange P&F charts Post rating: 0   New post Posted: Wed 11 Feb, 2015, 10:39 
JForex Master
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This is not easy to repeat. We need logs and more screenshots showing the P&F calculation settings in Preferences, time and instrument.

Logs can be found in temp folder (path is available in JAVA console as well. Look for this row to locate the path "2015-02-10 15:09:49.007 INFO GreedClient - The current log file=C:\temp\logs\LOG_2015-02-10 15.09.48.log").

Repeat the problem and send us the log file please to [email protected] or post them here.
 
semperaugustus
 Post subject: Re: Strange P&F charts Post rating: 0   New post Posted: Wed 11 Feb, 2015, 10:43 
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If it happens again, i will do so.

Thanks.
 
semperaugustus
 Post subject: Re: Strange P&F charts Post rating: 0   New post Posted: Fri 11 Sep, 2015, 19:51 
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Empty charts after endless waiting.

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