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Balance changes at every login
semperaugustus
 Post subject: Balance changes at every login Post rating: 0   New post Posted: Tue 27 Jan, 2015, 20:48 
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See images below. Every time i login to this Demo account, balance is different. There are no open positions or pending orders.

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Mikorn83
 Post subject: Re: Balance changes at every login Post rating: 0   New post Posted: Tue 27 Jan, 2015, 21:50 

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I have a live account with Dukascopy and have never had a problem like that. Maybe it is just a demo account bug or smth?
 
semperaugustus
 Post subject: Re: Balance changes at every login Post rating: 0   New post Posted: Wed 28 Jan, 2015, 08:10 
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@Mikorn83 Are there noticable differences between Live and Demo?
 
Platform Support
 Post subject: Re: Balance changes at every login Post rating: 0   New post Posted: Thu 29 Jan, 2015, 18:17 
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We assume that you have unsettled Profit/Loss in the instruments, which secondary currency is not equal to your account currency (EUR as far as we see from your picture). Wait for the next settlement at 22:00 GMT in the Winter (21:00 in Summer). It shuld be fine after as we convert that P/L in account currency on settlement.
 
semperaugustus
 Post subject: Re: Balance changes at every login Post rating: 0   New post Posted: Thu 29 Jan, 2015, 19:11 
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OK, thanks. Thought it would be something like that.
 
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