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Technical problems |
fjollon
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Post subject: Re: Technical problems |
Post rating: 0
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Posted: Thu 02 Jan, 2014, 08:32
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User rating: 0
Joined: Thu 22 Nov, 2012, 21:53 Posts: 4 Location: Switzerland, Basel
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I can't join the contest. It has been looking like in the picture for days now. It's the same with Chrome and Explorer. I see in "Answers and Questions" section that others have the same problem. Accepting and clicking "join" doesn't do anyting.
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Heruar
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Post subject: Re: Technical problems |
Post rating: 0
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Posted: Thu 02 Jan, 2014, 11:35
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User rating: 11
Joined: Tue 05 Feb, 2013, 10:39 Posts: 104 Location: Romania, Iasi
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I have the same problem...
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Kungfuforex
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Post subject: Re: Technical problems |
Post rating: 0
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Posted: Fri 03 Jan, 2014, 09:47
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User rating: 0
Joined: Mon 04 Mar, 2013, 11:19 Posts: 2 Location: Spain, barcelona
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hello,
my "subscribers points" are missing on the trader contest ranking despite I have more subscribers than others players with points
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INFINITEisTHElimit
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Post subject: Re: Technical problems on social trading contest |
Post rating: 0
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Posted: Mon 06 Jan, 2014, 04:06
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User rating: 0
Joined: Mon 17 Jun, 2013, 17:37 Posts: 5 Location: France, paris
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It's just impossible to receive trades from some providers .
I subscribed /unsubscribed /subscribed again several times , it does not changes anything , only few providers works properly .
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jyjy
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Post subject: Re: Technical problems |
Post rating: 0
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Posted: Tue 21 Jan, 2014, 16:58
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User rating: 1
Joined: Thu 31 Jan, 2013, 19:10 Posts: 6 Location: Romania,
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Hello,
I have an open position for GBPAUD, but it does not exist in the Contest Platform, Used Margin=0. Please solve this problem.
Best regards
jyjy
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Ivory
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Post subject: Re: Technical problems |
Post rating: 0
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Posted: Thu 01 May, 2014, 08:49
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User rating: 0
Joined: Thu 01 May, 2014, 08:08 Posts: 5 Location: RomaniaRomania
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I registered for May trader contest and got "Contest period is over. All positions are closed, account is blocked. Register for the new contest on website." Is there something that can be done?
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uon
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Post subject: Re: технические проблемы |
Post rating: 0
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Posted: Thu 01 May, 2014, 09:53
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User rating: 0
Joined: Fri 28 Jun, 2013, 20:56 Posts: 3 Location: UkraineUkraine
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Hello.
Registered in the contest in may, but are not able to start trading, writes: «Contest period is over. All positions are dosed, account is blocked. Register for the new contest on the website». Can you fix this?
Thank you, uon.
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traderpro
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Post subject: Re: Technical problems |
Post rating: 0
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Posted: Mon 05 May, 2014, 20:14
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User rating: 0
Joined: Sun 04 May, 2014, 14:55 Posts: 2 Location: Russian FederationRussian Federation
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Hello,
Is there a way to place simple orders without "take profit" and "stop loss" orders attached to them ?
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Ivory
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Post subject: Re: Technical problems |
Post rating: 0
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Posted: Mon 19 May, 2014, 09:24
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User rating: 0
Joined: Thu 01 May, 2014, 08:08 Posts: 5 Location: RomaniaRomania
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Hello, I have a problem with the JForex platform. Friday evening all my trading positions were closed automatically, and today I can't see the chart on the platform. No candles on any pair or timeframe, even after I cleared with java cache.
Sorry, it's solved. I choosed Reset to default in JForex and it worked.
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mohands_moslim
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Post subject: Re: Technical problems |
Post rating: 0
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Posted: Fri 01 Aug, 2014, 09:55
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User rating: 0
Joined: Fri 04 May, 2012, 05:55 Posts: 6 Location: Egypt, Shuha
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nagendra wrote: 2 GBPJPY trades opened at the same time. Please correct the error so that participants can follow "1 trade per instrument" rule. me too ,, same problem here
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Belikewater
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Post subject: Re: Technical problems |
Post rating: 0
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Posted: Thu 25 Sep, 2014, 01:39
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User rating: 0
Joined: Mon 15 Aug, 2011, 11:37 Posts: 17 Location: SpainSpain
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Dear Support There is an error, Im trying to publish an entry inmy traders blog, and when I click the button in my trader profile "Post to blog" it redirects me to a place that I have accept the traders rules for the month and when I do that it says Im already subscribed in red letters and I cannot publish in my blog, please help. Im in top 10 and I need those points Belikewater
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aleks1204
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Post subject: Re: Technical problems |
Post rating: 0
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Posted: Wed 17 Dec, 2014, 17:19
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User rating: 0
Joined: Mon 14 Nov, 2011, 03:52 Posts: 6 Location: Russian Federation, Bratsk
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помогите в чем проблема конкурс работал до 15 числа декабря норм после немогу зайти в терминал пишит ошибку
логин DEMOAC12
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Illya
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Post subject: Re: Technical problems |
Post rating: 0
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Posted: Fri 08 May, 2015, 10:41
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User rating: 6
Joined: Wed 05 Mar, 2014, 12:00 Posts: 116 Location: Ukraine, Odessa
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Hi there. Since yesterday. I meet this/ Two of my position were closed, one (BUY GBP/JPY) by TP and another I closed manually BUY GBP/USD. But one still exist some where on the server, and were not included into my trading journal and Rating calculation. Here what I mean This picture is impossible by Trader contest's rules Onthis picture my poisiton even not included I mean long of GBP/JPY
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catalinmia
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Post subject: Re: Technical problems |
Post rating: 0
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Posted: Tue 01 Dec, 2015, 01:22
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User rating: 0
Joined: Thu 23 Feb, 2012, 20:25 Posts: 3 Location: Romania, PIATRA NEAMT
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Why the my Contest account for December is 0 USD ??
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iamtrillion
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Post subject: Re: Technical problems |
Post rating: 0
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Posted: Tue 01 Dec, 2015, 07:04
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User rating: 0
Joined: Tue 01 Dec, 2015, 06:58 Posts: 1 Location: Canada, Toronto
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why does it keep saying contest over and account blocked, register for a new contest, I registered for this month's (december) contest and why is my account 0 usd ???
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Lecato
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Post subject: Re: Technical problems |
Post rating: 0
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Posted: Tue 01 Dec, 2015, 08:04
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User rating: 0
Joined: Mon 01 Sep, 2014, 08:43 Posts: 2 Location: Russian Federation, Smolensk
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Registered in the contest in december, but are not able to start trading, writes: «Contest period is over. All positions are dosed, account is blocked. Register for the new contest on the website». Can you fix this?
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ketabd
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Post subject: Re: Technical problems |
Post rating: 0
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Posted: Mon 11 Jan, 2016, 22:11
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User rating: 0
Joined: Sun 03 Jan, 2016, 21:42 Posts: 1 Location: Morocco, fes
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Hi I can not close my position from android phone for demo contest; there is a way to do it??
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scramble
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Post subject: Re: Technical problems |
Post rating: 0
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Posted: Sun 18 Sep, 2016, 09:03
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User rating: 2
Joined: Sat 05 May, 2012, 13:08 Posts: 33 Location: ItalyItaly
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Hi, I am completely unable to load trader contest and dukat contest platforms. Tried by launching directly from the web (as usual), and from all other possible ways to open them. I receive Java security messages asking to block or don't block the application and then a message saying "unable to launch.." Tried to clean all java cache. Tried even to login from web platform (it simply reload the login page once I click login). Tried to load from main jforex app (the one I use for live account) and I receive 2 or 3 messages like "Account not received. Reconnecting..." and then finally a "Account Info Message Not Received". Cannot upload images since the page says me the files are too large (50kb) This happens since thursday but I thought was something wrong with the connection, but now I realize the live account works ok, while any demo account doesn't. What can I do? here the message attached on the last window java.lang.SecurityException: class "org.apache.log4j.spi.RootLogger" does not match trust level of other classes in the same package at com.sun.deploy.security.CPCallbackHandler$ChildElement.checkResource(Unknown Source) at com.sun.deploy.security.DeployURLClassPath$JarLoader.checkResource(Unknown Source) at com.sun.deploy.security.DeployURLClassPath$JarLoader.getResource(Unknown Source) at com.sun.deploy.security.DeployURLClassPath.getResource(Unknown Source) at java.net.URLClassLoader$1.run(Unknown Source) at java.net.URLClassLoader$1.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.net.URLClassLoader.findClass(Unknown Source) at com.sun.jnlp.JNLPClassLoader.findClass(Unknown Source) at java.lang.ClassLoader.loadClass(Unknown Source) at com.sun.jnlp.JNLPClassLoader.loadClass(Unknown Source) at java.lang.ClassLoader.loadClass(Unknown Source) at org.slf4j.impl.Log4jLoggerFactory.getLogger(Log4jLoggerFactory.java:63) at org.slf4j.LoggerFactory.getLogger(LoggerFactory.java:284) at org.slf4j.LoggerFactory.getLogger(LoggerFactory.java:304) at com.dukascopy.dds2.greed.f.init(L:59) at com.dukascopy.dds2.greed.GreedClient.main(L:69) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.sun.javaws.Launcher.executeApplication(Unknown Source) at com.sun.javaws.Launcher.executeMainClass(Unknown Source) at com.sun.javaws.Launcher.doLaunchApp(Unknown Source) at com.sun.javaws.Launcher.run(Unknown Source) at java.lang.Thread.run(Unknown Source)
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1.png [16.68 KiB]
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2.png [12.51 KiB]
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scramble
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Post subject: Re: Technical problems |
Post rating: 0
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Posted: Sun 18 Sep, 2016, 19:27
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User rating: 2
Joined: Sat 05 May, 2012, 13:08 Posts: 33 Location: ItalyItaly
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scramble wrote: Hi,
I am completely unable to load trader contest and dukat contest platforms. Tried by launching directly from the web (as usual), and from all other possible ways to open them. I receive Java security messages asking to block or don't block the application
UPDATE: I was able to login now in the trader contest account!
but still having the same problem with dukat contest account
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scramble
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Post subject: Re: Technical problems |
Post rating: 0
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Posted: Mon 19 Sep, 2016, 15:06
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User rating: 2
Joined: Sat 05 May, 2012, 13:08 Posts: 33 Location: ItalyItaly
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scramble wrote: scramble wrote: Hi,
I am completely unable to load trader contest and dukat contest platforms. Tried by launching directly from the web (as usual), and from all other possible ways to open them. I receive Java security messages asking to block or don't block the application
UPDATE: I was able to login now in the trader contest account!
but still having the same problem with dukat contest account UPDATE: Finally able to login on both contest accounts, using main application installed on my pc, as suggested by support via email.
thank you!
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